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The Role:

  • Work directly with MassHealth members to complete applications and renewals, gather documents, and resolve eligibility issues.
  • Own patient cases from start to finish, rather than handing off after one interaction.
  • Support renewal campaigns with community health center partners and escalate complex cases.

What We're Looking For:

  • 3+ years of hands-on MassHealth enrollment or eligibility experience.
  • Currently or previously a Massachusetts Certified Application Counselor, eligible for designation.
  • Strong knowledge of MassHealth rules, coverage types, and the Health Connector.

Compensation & Perks:

  • Part-time: 20-35 hours per week, with potential to extend full-time.
  • Remote, but must be based in Massachusetts.
  • Opportunity to work with AI and shape our enrollment playbook.

BridgeHealthAI

BridgeHealthAI builds technology for the healthcare safety net, working with community health centers to help patients maintain health coverage. We are a small, fast-moving team founded out of Harvard and MIT, backed by Pear VC and Flare Capital, focused on healthcare, AI, and health equity.

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