Lead the customer implementation process from contract signature through full adoption and handoff to Customer Success.
Manage 30–40 concurrent implementation projects, each involving multiple stakeholders and varying timelines.
Conduct live training sessions, working sessions, and executive-level updates via video conference.
12twenty is a leading talent acquisition platform connecting employers with elite early career professionals from top institutions. The company is fast-growing and fosters a collaborative, customer-first culture.
Coordinate implementation workstreams across clinical, product, data, and operations teams to ensure successful partnership launches.
Maintain project plans, trackers, and dashboards to track progress, risks, and milestones.
Serve as key implementation contact for external partners, managing timelines and communication.
The company facilitates strategic partnerships across healthcare and life sciences organizations. It maintains a remote-first culture centered on patient impact, collaboration, and empathy.
Lead end-to-end implementation activities for growth and strategic healthcare clients, ensuring on-schedule, within-scope deployments.
Serve as primary implementation contact, facilitating stakeholder meetings and maintaining alignment throughout the implementation lifecycle.
Develop project plans, lead payer enrollment workstreams, and conduct business reviews to tailor implementations to client needs.
They provide healthcare technology solutions to large organizations. The company fosters a collaborative, fast-paced culture centered on innovation and continuous learning.
Own customer implementations end-to-end, from kickoff through configuration, testing, launch, and handoff.
Blend structured project management with hands-on technical implementation, configuration, and troubleshooting.
Build and standardize the implementation process, collaborating across Support, Product, Engineering, and Solutions Engineering.
Auto Integrate makes leased vehicle maintenance frictionless for millions of customers across the USA and Canada by providing a platform that powers the North American fleet management service industry. The business is managed by a small, global team within Fleetio, combining the resources of a scaled SaaS company with the agility of a niche market leader.
Plan, direct, and coordinate project activities to ensure objectives are met within time and budget.
Serve as the primary point of contact with key customers for software implementation projects.
Build detailed project plans, manage risks, and lead cross-functional teams to successful delivery.
GHX enables better patient care and billions in savings for the healthcare community by automating supply chain business processes. The company is privately owned, operates in the US, Canada, and Europe, employs over 1,000 people, and fosters a collaborative and innovative culture.
Serve as the primary post-sales liaison and trusted advisor for assigned customers, managing the entire customer lifecycle from contract signing through implementation and renewals.
Collaborate with cross-functional teams including Sales, Agile Leads, and technical teams to ensure smooth project execution, resource allocation, and financial oversight.
Identify and drive upsell opportunities within existing customer accounts while maintaining high customer satisfaction and retention.
Smile Digital Health makes it easy for healthcare stakeholders to collect and exchange data with our leading FHIR-based data liberation platform. We were #19 on Deloitte's Technology Fast 50 Ranking for 2024, and our culture emphasizes respect, inclusion, and belonging.
Manage 40+ concurrent customer implementations from handoff to launch.
Coordinate cross-functional teams and maintain clear customer communication throughout the implementation lifecycle.
Leverage AI tools and automation to improve productivity and portfolio accuracy.
We are a SaaS company focused on delivering successful customer implementations through disciplined project management. Our culture emphasizes proactive communication, operational discipline, and practical problem-solving in a fully remote environment.
Lead the implementation and configuration of EHR software solutions for LTPAC customers, translating business requirements into effective system setups.
Deliver high-quality training and change management support to ensure user adoption and maximize value from the solution.
Act as the principal liaison between customers and internal teams, managing project communication and resolving configuration issues.
PointClickCare is a healthcare technology company that provides electronic health record (EHR) solutions for long-term and post-acute care providers. It is a large enterprise with a collaborative culture, offering remote work flexibility and a focus on employee development.
Support end-to-end implementation for strategic partnerships, coordinating cross-functional teams and timelines.
Manage project plans, track risks, and ensure successful launches across multiple concurrent projects.
Serve as a point of contact for partners and internal stakeholders, facilitating communication and documentation.
Synapticure is a specialty care and life sciences company focused on neurodegenerative diseases. It is a remote-first company with a team distributed across the US.
As an Engagement Manager, you lead customer implementations and ensure healthcare organizations realize value from Axuall's solutions.
You develop implementation strategies, build trusted partnerships, and coordinate cross-functional teams to deliver successful business outcomes.
The ideal candidate brings experience in enterprise software implementation, project management, and customer success, preferably in healthcare.
Axuall is a clinical workforce intelligence company that provides a national real-time practitioner data network to healthcare organizations. The company is backed by over two dozen leading healthcare organizations and focuses on improving clinical workforce efficiency.
Lead, coach, and develop a team of 5+ Onboarding Specialists, driving accountability and client delivery.
Own the overall implementation strategy and lifecycle from planning to go-live execution.
Serve as escalation point and key liaison between clinics and internal teams, ensuring seamless onboarding.
Vetcove modernizes the veterinary software and pet healthcare experience with a procurement marketplace, ecommerce, and practice management system. More than 25,000 hospitals rely on Vetcove, backed by Y Combinator and top venture investors, creating a fast-growing, mission-driven culture.
United States
Unlimited PTO
12w maternity
12w paternity
Lead end-to-end planning and execution for strategic technology projects including platform consolidation and migration.
Translate business priorities into clear project charters, milestones, dependencies, and delivery forecasts.
Facilitate cross-team coordination, risk management, and executive reporting for predictable outcomes.
Cordance accelerates growth of B2B SaaS companies through acquisition and long-term tactical guidance. They are experienced operators and subject-matter experts with a passion for software and building businesses.
Lead the successful delivery of SaaS implementations for clients in automotive and heavy-duty industries.
Oversee project managers and take ownership of end-to-end project delivery from initiation to post-launch.
Drive alignment across development, QA, business, and client stakeholders using Agile methodologies.
They provide SaaS implementations for clients in the automotive and heavy-duty industries. They foster a collaborative, Agile culture focused on innovation and continuous improvement.
Own use case deployments end-to-end from contract signature to go-live, driving accountability to timeline and quality.
Build Implementation Charters, configure platform settings, and coordinate with health system IT teams for seamless integration.
Define and refine the standard onboarding process for providers, creating reusable playbooks for scalable deployments.
Hippocratic AI is building the world's first healthcare-only, safety-focused large language model platform to transform patient outcomes. The company is backed by leading investors and co-founded by a team of physicians and AI pioneers, with over $400 million in funding.
Lead seamless implementations and coordinate cross-functional go-lives.
Drive high-impact onboarding through launch strategies and engagement campaigns.
Own ongoing employer relationships as the strategic account owner.
We are building the leading virtual care clinic for women navigating perimenopause, menopause, and other midlife health challenges. We onboard 1,000 new patients daily, conduct 30,000 virtual visits per week, and are backed by top-tier investors including Google Ventures, Semper Virens, and Emerson Collective.
Serve as the customer's primary point of accountability from contract signing through the entire relationship, managing a portfolio of enterprise accounts.
Lead data connector builds, platform configuration, and cross-functional coordination to ensure on-time delivery and adoption.
Drive value realization through regular touchpoints, Quarterly Business Reviews, and proactive risk management to maintain account health.
Arcadia is a healthcare technology company that transforms complex, diverse data into a unified platform to help organizations deliver better care, boost revenue, and lower costs. The company is a fast-growing market leader in population health management software, recognized by industry analysts like KLAS and Forrester, and offers a dynamic, mission-driven culture.
Lead software implementation projects for mid-market manufacturing and distribution clients.
Own project schedules, milestones, and client relationships from initiation through successful handover.
Coordinate with international delivery teams and manage risks, scope changes, and client expectations.
They provide software implementation project management for mid-market manufacturing and distribution clients across North America. They offer a remote work environment with meaningful autonomy and exposure to complex implementations.
Serve as a strong advocate for customers and end users, representing their needs within the organization.
Build trusted day-to-day relationships with customer stakeholders and ensure they fully leverage Lightning Bolt Scheduling.
Lead process improvement and optimization initiatives that drive measurable value for customers.
PerfectServe is a leading provider of clinical communication and physician scheduling solutions in the health IT space. The company has 400+ employees, 30,000+ customers, and $100M+ in annual revenue, fostering a collaborative culture focused on innovation.