You will join a customer success team supporting small and midsize retail and e-commerce clients using AI-powered shopping tools.
You will help clients get value from the product, share feedback with Product, and gradually take ownership of a growing portfolio.

What You'll Do:

Respond to client questions by email and in meetings with a helpful, solutions-oriented approach.
Guide clients in using AI chat and voice tools to support shoppers and configure product settings.
Share structured customer feedback and product improvement ideas with the Product team.

What We're Looking For:

0 to 2 years of professional experience, including client-facing support.
Degree in business, business information systems, industrial engineering, or related field.
Experience with Google Workspace, Slack, HubSpot, and familiarity with AI tools like Claude and Gemini.

Location: