Head of Customer Success - Loyalty and Partner Platforms (B2B)

Partner Company

Remote regions

US

Benefits

5w PTO

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What You'll Do:

  • Lead end-to-end onboarding and lifecycle management for B2B customers.
  • Collaborate with sales to drive growth and build scalable AI-powered processes.

What We're Looking For:

  • 5+ years in customer success with fluency in German and English.
  • Strong HubSpot, AI automation, and API integration skills.

Why Join:

  • Fully remote, AI-first startup with equity and tokens.
  • First dedicated CS hire with high ownership and growth.

Partner Company

They provide a B2B loyalty and partner platform, helping businesses maximize value through AI-powered customer success workflows. The company is a growing international startup with an AI-first culture, seeking its first dedicated customer success hire.

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