Senior Manager, AI Customer Success

Webflow

Remote regions

US

Salary range

$177,500–$255,000/yr

Benefits

Unlimited PTO 18w maternity 12w paternity

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What you'll do:

  • Lead and grow the Source CS team as adoption scales.
  • Own strategic accounts, renewals, and expansion.
  • Build the CS operating model and playbooks.

What you bring:

  • 8+ years in CS/account management, 2+ managing teams.
  • Executive influence and technical aptitude.
  • Experience with applied AI or digital transformation.

Benefits:

  • Equity, medical, dental, vision, 401(k) match.
  • 12 weeks parental leave, plus 6+ for birthing parents.
  • Flexible vacation, holidays, sabbatical, wellness stipends.

Our core behaviors:

  • Build lasting customer trust.
  • Win together.
  • Reinvent ourselves.

Webflow

Webflow is the agentic web marketing platform that helps organizations build, manage, and optimize high-performing web experiences. The company values grit, speed, and craft, fostering a culture of innovation and customer trust.

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