SVP, Client Success
Benefits
Unlimited PTO
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About the Role:
- Own the post-sale engine and client experience across Activation, Measurement, and Audiences.
- Establish metrics, cadence, and AI-driven processes to scale operations.
Scope and Structure:
- Lead Client Operations including onboarding, delivery, QA, and billing reconciliation.
- Oversee Account Management for retention, renewal, and expansion.
What You Bring:
- Learning velocity, operational rigor, and applied AI fluency.
- Revenue accountability and experience leading teams managing $25M+ revenue.
InMarket
InMarket is the leader in 360-degree consumer intelligence and real-time activation for top brands, offering data-driven marketing and attribution platforms. The company serves thousands of brands and emphasizes diversity, equity, and inclusion in its culture.