Own a portfolio of enterprise clients, building consultative relationships and driving adoption and value realization.
Lead client health monitoring, renewals, and identify growth opportunities across assigned accounts.
Work cross-functionally with Sales, Product, Support, and other teams to align client priorities with Rithum’s capabilities.
Rithum is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV.
Own retention, adoption, and growth for a portfolio of dedicated mid-market accounts.
Build trusted relationships and lead strategic business reviews demonstrating ROI.
Leverage AI to spot risks, uncover opportunities, and drive renewals and expansions.
OfficeSpace Software provides an AI operating system for the built world, helping teams plan, connect, and perform in the workplace. As a PE-backed, performance-driven company, they operate globally with a culture of trust, respect, growth, and impact.
Guide CSMs in driving adoption, value realization, retention, and long-term success across strategic accounts.
Oversee renewal planning and execution across the team's portfolio and partner with Sales for expansion.
Lead, coach, and develop CSMs while fostering a high-performing team focused on client value.
Rithum is the world's most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. Today, more than 40,000 companies trust Rithum to grow their business, representing over $50 billion in annual GMV, and they offer a remote-first culture with comprehensive benefits.
Lead and unify post-sales operations across three brands: Peek Pro, Connect&GO, and ACME Ticketing.
Own the entire post-sales model including Onboarding, Customer Success, and Technical Support.
Define KPIs, leverage AI and automation, and drive retention, expansion, and revenue growth.
Peek is the operating system powering the experiences industry, from museums and attractions to tours and activities, with over $7B in bookings. The company is a remote-first global team of 'Peeksters' recognized by Forbes and Built In as a best place to work.
Lead global customer delivery: onboarding, CSM, and 24/7 coverage across US and India.
Own early-lifecycle retention, ensuring customers succeed through their first quarter and beyond.
Drive efficiency with data and AI on a flat headcount, improving outcomes without added resources.
HighLevel is an AI-powered business operating system that helps agencies, entrepreneurs and SMBs build, automate and scale their businesses, supporting over 1 million businesses in 150+ countries. With over 2,000 team members across 10+ countries, HighLevel is a global remote-first organization built for speed, ownership, and innovation.
Lead and coach a team of Revenue Architects to drive enterprise customer value and adoption.
Architect AI-driven workflows that modernize revenue operations and accelerate time-to-value.
Partner with executives in financial services and healthcare to deliver measurable revenue outcomes.
Gong provides an AI-powered Revenue Intelligence platform that helps revenue teams win by unifying data, insights, and workflows. Trusted by over 5,000 companies, Gong's culture values innovation, transparency, and making a visible impact.
Lead a global team of 100+ across the US, India, UK, Mexico & Brazil to transform customer interactions into a data-driven engine for retention and growth.
Drive AI-first operational models, automating workflows and personalizing customer engagement at scale.
Own Net Retention Rate, NPS, and CSAT metrics while bridging customer insights with product roadmaps.
JumpCloud is an AI-powered unified IT management platform that secures the modern workforce through identity, device, and access management. The company has teams in 15+ countries and a remote-first culture that values connection and innovative thinking.
Build and lead GC AI's revenue operations function from the ground up, owning strategy across marketing, sales, customer, and partner operations.
Hire, mentor, and manage a high-performing RevOps team while designing scalable processes, forecasting, pipeline management, and tech stack selection.
Partner cross-functionally to drive GTM alignment, define KPIs, and balance hands-on execution with strategic leadership in a fast-paced, ambiguous environment.
GC AI is the legal AI platform built for in-house legal teams. More than 2,000 companies use GC AI; the team is distributed across North America and values ownership, customer obsession, and rapid iteration.
Own Customer Success and Support end-to-end: team structure, staffing, and comp plans.
Design customer-tiering and coverage models to scale 2,100+ accounts.
Partner with Sales, Product, and Engineering to drive retention and expansion.
GC AI is the legal intelligence platform built for in-house legal teams and companies. With 2,100+ customers, an 80 NPS, and a culture of ownership and customer obsession, the company is scaling rapidly.
Lead Hello Heart's strategic accounts with end-to-end ownership of client lifecycle for Fortune 500 clients, including adoption, retention, and growth.
Build C-Suite relationships, influence senior stakeholders, and present the Hello Heart value proposition.
Own renewals, revenue retention, and growth while using AI tools to improve productivity and workflows.
Hello Heart is an AI company focused exclusively on heart health, building a platform that predicts and prevents cardiac events before they happen. They serve over 80% of large U.S. health plans and hundreds of employers, with a positive, diverse, and supportive culture.
Own customer relationships from onboarding through expansion, building playbooks and processes in a high-ambiguity startup.
Lead onboarding and activation, driving milestones and adoption within the first 30-60 days.
Serve as the voice of the customer, translating feedback into product insights and tracking health metrics.
Sapience AI is a collective intelligence platform that helps professional communities access and share expertise scattered across CRMs, AMS platforms, and knowledge bases. It is an early-stage startup with a culture centered on trust, purpose-driven deployment, and the belief that technology should elevate people.
Lead strategic enterprise accounts, building trusted executive relationships and stepping in where needed.
Hire, coach, and develop a high-performing West Coast Customer Success team.
Drive operational excellence through forecasting, account-health cadences, and structured risk reviews.
n8n is the open workflow orchestration platform built for the new era of AI. We give technical teams the freedom of code with the speed of no-code, so they can automate faster, smarter, and without limits. We're a diverse team of over 260, connected by a shared builder spirit and backed by top investors.
Own the Commercial SMB business end to end, managing accounts, cases, outreach, and retention.
Build a proactive success model that catches risk early and drives onboarding and expansion using AI.
Lead the AI agent rollout for SMB, designing and testing agents with the AI team.
Wrapbook is the AI platform for production finance, built for feature films, TV, and commercials. With backing from investors like Andreessen Horowitz and a team of 350+, it uses AI to transform finance workflows.
Lead and develop a team of account managers, setting standards and career paths while ensuring balanced workloads.
Own the health of client relationships and directly manage high-visibility accounts with best practices.
Refine project management processes, drive Monday.com adoption, and champion AI enablement.
bswift is a leading benefits administration company that simplifies employee benefits through innovative technology and tailored services. The company serves thousands of clients nationwide with a fun, flexible, creative culture, and has been named one of Chicago's Best and Brightest Companies to Work For.
Drive AI strategy for retail and consumer brands, leading client relationships and program execution.
Scope business cases, specifications, and deliver measurable outcomes through AI-enabled systems.
Act as the primary point of contact, directing specialists and ensuring adoption of built solutions.
WON redesigns business operations and customer experiences for retail, travel, hospitality, financial services, and private equity clients. The firm is built around senior practitioners who work directly with clients, with an emphasis on AI leverage and accountability for results.
Understand and document client goals, KPIs, and business outcomes in collaboration with sales.
Create and maintain success plans to track progress against client goals and provide strategic guidance.
Partner with Campaign Operations to ensure client campaigns are run successfully, accurately, and on time.
Madison Logic uses data-driven insights to help B2B marketers align decision-makers and accelerate growth. The global team values accountability, teamwork, respect, integrity, and innovation.
Lead the post-sales organization, owning retention, renewals, customer satisfaction, and enablement.
Define the post-sales strategy, including coverage model, segmentation, and service offerings.
Build and lead the Customer Success and Support team, setting metrics and driving execution.
Prophecy is a leader in AI-native data preparation and analysis, helping enterprises turn data chaos into reliable insights. The company is a high-growth B2B SaaS startup with a focus on the AI data lifecycle, and fosters a culture of innovation and inclusion.
Lead and coach 4-7 pooled CSMs to deliver measurable value across a large customer portfolio.
Build repeatable plays and operating standards for coverage, retention, and risk detection at scale.
Partner with Sales and Renewals to drive adoption, expansion, and excellence using data and automation.
We provide an Intelligent Network Operations platform that automates and simplifies how companies manage, secure, and optimize their networks. With teams globally, we build a workplace culture that values collaboration and integrity as much as innovation, and we are a Great Place to Work.
Strategically manage a customer portfolio, driving adoption, retention, renewals, and expansion.
Lead executive business reviews with VP and C-suite stakeholders and own complex negotiations.
Leverage AI-assisted workflows, mentor peers, and contribute to team best practices.
1Password provides enterprise password management and Unified Access Management for modern teams and AI. They have surpassed $400M ARR, serve 180,000 businesses, and foster a fast-paced, collaborative, feedback-driven culture.
Own the full post-sales lifecycle from onboarding through managed services, expansion, and renewal.
Serve as a strategic advisor, driving adoption, account health, and measurable business outcomes.
Lead AI enablement and workflow automation, deploying ClickUp AI agents tied to customer KPIs.
ClickUp is building an AI-native workspace that unifies tasks, docs, chat, calendar, and search. The company is AI-first, expects every team member to use AI daily, and evaluates AI fluency in its hiring process.