VP of Customer Success & Support
Remote regions
North AmericaBenefits
3w PTO
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The Role:
- Lead post-sale org end-to-end.
- Build team structure and tiering.
What You'll Do:
- Drive retention and expansion, 80+ NPS.
- Partner with Sales and Product.
Who You Are:
- 12+ years B2B SaaS CS/AM.
- 8+ years leading CS & Support.
Why GC AI:
- Doubled ARR, top investors.
- Distributed US/Canada team.
GC AI
GC AI is the legal intelligence platform built for in-house legal teams and companies. With 2,100+ customers, an 80 NPS, and a culture of ownership and customer obsession, the company is scaling rapidly.