Similar Jobs
See allDirector of Customer Success
Jobgether
Canada
HubSpot
Salesforce
CRM Platforms
Manager - Customer Success
Cordance
US
Customer Success
Leadership
B2B SaaS
VP, Customer Success
Tapcheck
US
Customer Success
Account Management
Strategic Planning
Senior Manager, Strategic Accounts
Motive
US
Leadership
Customer Success
B2B SaaS
VP of Customer Success and Support
Prophecy
US
Customer Success
Support Leadership
Renewals
Role Overview:
- Own the post-sale customer experience strategy and execution, reporting to co-founders.
- Build the CS playbook and team to turn new customers into long-term advocates.
- Stay close to strategic accounts while leading the team.
Key Responsibilities:
- Drive adoption, health scoring, and account management standards.
- Partner cross-functionally with Sales, Product, and Engineering.
- Hire and develop future CS talent as the team scales.
What We're Looking For:
- Proven B2B SaaS CS leadership with people management experience.
- Track record of hitting retention and expansion targets.
- Hands-on, autonomous, consultative approach with strong CRM proficiency.
Euler
EULER is an AI-native PRM platform that replaces manual partner management with automation, driving repeatable revenue for modern partnership teams. We grew 600% YoY and serve industry leaders, with a fast-paced, no-ego culture.