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What You'll Own:
- Lead and coach a small support team of human and AI agents.
- Design workflows across chat, email, social, and app-store reviews.
- Turn conversations into insights for product and engineering teams.
What You Bring:
- 2+ years in customer support with team leadership.
- Hands-on AI tool experience and drive to improve them.
- Excellent English and sound judgment on sensitive cases.
Team & Culture:
- Remote-first with meetings in Central European Time.
- Small team, big leverage, delivery over hours.
Myner AG
Myner is building the world's first global consumer omni-panel, turning data from what people buy and think into Agentic Flywheels that deliver breakout sales growth for brands. We're a small, remote-first team by design, focused on delivery over hours, with a founder-CEO who has already built and exited a unicorn in this industry.