Similar Jobs
See allSr Customer Success Manager
Servicenow
North America
AI Integration
Project Management
Problem Solving
Customer Success Manager Germany
Canary Technologies
Germany
Customer Success
Account Management
Salesforce
Senior Customer Success Manager
Canary Technologies
EMEA
Customer Success
SaaS
Project Management
Senior Account Manager DACH (Remote)
Ecosio
Europe
B2B SaaS Sales
Customer Success Manager
Eye Security
Europe
Customer Success
Account Management
CRM
Role Responsibilities:
- Oversee customer portfolio to drive business outcomes and product adoption through prescriptive guidance.
- Ensure technical health and version currency of customers, leveraging Success Plays and creating new use cases.
- Guide other teams to resolve escalated issues and manage projects identified by leadership.
Qualifications:
- 7+ years of related work experience with fluency in English and German.
- Experience integrating AI into workflows and decision-making processes.
- Comfort running projects independently and collaborating effectively with teams.
Work Environment:
- Flexible or remote work persona available for EMEA region.
- Equal opportunity employer with a focus on accessibility and inclusion.
Servicenow
ServiceNow is the AI control tower for business reinvention, helping 85% of the Fortune 500 work smarter, faster, and better. The company is building an AI-native culture where technology and talent are unstoppable together, with tens of thousands of employees globally.