Field Service Representative

Responsibilities:

• Deploy with integrated robotic ground systems to customer test sites, training centers, and forward operating locations.
• Perform hands-on vehicle repair, maintenance, and system upgrades in the field.
• Troubleshoot practical issues: swap components, trace cables, work through networking and comms issues, and pull logs.

Requirements:

• Hands-on technical field experience with vehicle maintenance and comfort with networking and CLI.
• Willingness to travel ~75% including extended stays at military sites and overseas deployments.
• Mission orientation, bias to action, and the ability to earn trust with the units we support.

What Success Looks Like at Six Months:

• You've learned the system, the mission, and the user; customers ask for you by name.
• Systems stay mission-ready because you catch problems before they become incidents.
• You are the steady presence that makes the whole deployment work.