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Job Description:
- Provide technical and sales support to customers, including evaluating warranty claims and coordinating project work.
- Respond promptly to customer inquiries, explain complex issues, and collaborate with engineering and manufacturing teams.
Responsibilities:
- Perform remote and onsite technical support for equipment operation, including commissioning, training, and troubleshooting.
- Read and interpret operating manuals, blueprints, and technical drawings to ensure correct operations.
- Inspect materials and machinery, perform loop checks, and verify dimensions to meet specifications.
Qualifications:
- Minimum three years of field service and mechanical or electrical experience with manufacturing equipment.
- Proficient in computer applications including Microsoft Office, Visio, and CADD.
- Ability to travel up to 80% domestically and globally, with a valid driver's license and US passport.
Additional Information:
- Pyrotek is an Equal Employment Opportunity Employer.
- For full benefit details and job description, refer to the provided links.
Pyrotek
Pyrotek is a global leader in high temperature materials, delivering innovative solutions to industries worldwide. With a global team dedicated to continuous improvement, the company fosters a culture of technical excellence and collaboration.