Provide technical support, installation, startup, and commissioning of industrial products.
Oversee third-party installers and train customers on operation and maintenance.
Coordinate service schedules and create detailed reports for installations and support issues.
Matrix designs, manufactures, and sells innovative technological products that help keep people safe. Originally focused on the underground coal mining industry, Matrix has expanded into new industrial markets in the United States and globally.
Perform on-site installation, diagnosis, troubleshooting, service, and repair of complex equipment and systems.
Engage with customers to understand analytical workflows and tailor service offerings including training, support, and upgrades.
Enhance account profitability through efficient service execution and identification of revenue opportunities such as billable work and consumables.
PerkinElmer is a trusted leader in scientific solutions, providing analytical instruments and OneSource services to commercial, government, academic, and healthcare customers. With over 80 years of legacy and 5,000+ global employees, the company fosters an innovative and inclusive culture focused on improving health and safety.
Lead commissioning, troubleshooting, and optimization of industrial combustion systems across the US.
Serve as primary technical liaison for customers, providing expert recommendations on system performance.
Mentor less-experienced service personnel and collaborate with engineering, sales, and service teams.
Bloom Engineering improves environmental sustainability and performance of industrial heating applications for aluminum and steel industries. Headquartered in Pittsburgh since 1934, they serve a global customer base with a strong focus on reducing emissions and enhancing efficiency.
Perform scheduled maintenance, troubleshooting, and repairs on Intuitive products within an assigned territory.
Coordinate system installations and ensure compliance with O.R. protocol and HIPAA standards.
Complete administrative duties including inventory, field activity reports, and expense reports in prescribed timeframes.
Intuitive is a global leader in robotic-assisted surgery and minimally invasive care, developing technologies like the da Vinci surgical system. The company employs engineers, clinicians, and innovators united by a purpose to make surgery smarter, safer, and more human.
Install, support, troubleshoot, and repair robotic-assisted surgery systems at customer sites.
Ensure all service agreements and warranty obligations are met while exceeding customer expectations.
Coordinate with sales teams and provide technical support and training to end-users.
Intuitive is a global leader in robotic-assisted surgery and minimally invasive care, with technologies like the da Vinci surgical system. They are a team of engineers, clinicians, and innovators dedicated to making surgery smarter and more human.
Install and commission water treatment systems including GAC/media and piping at customer sites across the US.
Interpret mechanical drawings, troubleshoot systems, and coordinate with engineering teams for successful project execution.
Ensure strict safety compliance and maintain accurate job records in ERP systems.
This partner company specializes in deploying advanced water treatment systems that remove PFAS and other contaminants. They are a mission-driven organization with a focus on safety, quality, and environmental impact, operating nationwide.
Lead commissioning, troubleshooting, and optimization of industrial combustion systems across Mexico.
Serve as primary technical liaison for customers, providing expert recommendations on system performance and safety.
Mentor service personnel and collaborate with U.S.-based teams to resolve technical challenges and support projects.
Bloom Engineering improves environmental sustainability and performance of industrial heating applications, focusing on aluminum and steel industries. Headquartered in Pittsburgh since 1934 with global subsidiaries, the company leverages deep furnace expertise to help customers reduce emissions and enhance efficiency.
Perform site surveys, pre-installation, and installation of Bruker Semiconductor Metrology Tools (e.g., X-ray, automated AFM, Photomask Repair tools).
Provide corrective and preventive maintenance, technical support, application support, and customer training.
Build strong relationships with key accounts and serve as a communication link between customer and Bruker to ensure satisfaction.
Bruker enables scientists to make breakthrough discoveries with high-performance scientific instruments and analytical solutions. With over 11,000 employees worldwide across 90 locations, they support innovation in life science, pharma, and semiconductor applications.
Perform routine equipment checks, calibrations, and minor repairs at customer sites, primarily pet food and rendering facilities.
Travel up to 75% of the time across the continental US, with occasional weekend work, and maintain strong customer relationships.
Troubleshoot and repair existing application systems, maintain site documentation, and support sales and engineering teams.
Kemin is a privately held, family-owned-and-operated global biotechnology company that provides specialty ingredients for human and animal health, nutrition, and food technologies. They employ 3,500 global employees across 90 countries and focus on transforming quality of life for people, pets, and the planet.
Provide expert hands-on technical support for installation, maintenance, and troubleshooting of instrumentation.
Deliver basic customer training and ensure systems meet specifications at customer sites.
Collaborate with sales teams and provide remote or on-site assistance across Spain and Europe.
Bruker develops high-performance scientific instruments and analytical solutions for molecular, cellular, and microscopic exploration. With over 11,000 employees across 90+ locations worldwide, the company has driven innovation in analytical instrumentation for 60 years.
Install and maintain Growth Direct systems to meet customer expectations.
Complete preventative maintenance and emergency repairs on time.
Develop technical and communication skills with guidance from senior FSEs.
Rapid Micro Biosystems develops innovative products for fast, accurate detection of microbial contamination in pharmaceutical manufacturing. The company is a growing global leader in microbiology automation with headquarters in Massachusetts and field offices worldwide.
Install, maintain, and troubleshoot scientific instrumentation at customer sites across the UK and Ireland.
Provide technical support and training to customers both onsite and remotely.
Travel frequently within the UK, Ireland, and occasionally internationally for service assignments.
Bruker develops high-performance scientific instruments and analytical solutions for life science and materials research. It is a global company focused on innovation and customer success, supporting researchers worldwide.