Promptly respond to customer and vendor inquiries and provide remote and onsite technical support.
Inspect and test machinery to ensure correct operations and accordance with all safety regulations and policies.
Investigate customer complaints to determine if a warranty claim should be approved.
Pyrotek is a global leader in high temperature materials, creating technologies, advanced engineered systems and innovative materials. Their global team has worked for decades to deliver solutions to customers in industries all over the world.
Provide daily remote technical support to customers to resolve equipment operation needs within production plants.
Manage each technical case from start to finish, from receiving and prioritizing calls to remote resolution and closure.
Identify recurring failures and prepare weekly activity reports by model, location, and client to propose countermeasures.
Videojet helps ensure products sold worldwide are authentic and safe for consumers in the food, beverage, pharmaceutical, and industrial markets. They are a global leader in the marking and coding industry, offering opportunities to develop your career in an innovative, customer-oriented company.
Provide technical support, installation, startup, and commissioning of industrial products.
Oversee third-party installers and train customers on operation and maintenance.
Coordinate service schedules and create detailed reports for installations and support issues.
Matrix designs, manufactures, and sells innovative technological products that help keep people safe. Originally focused on the underground coal mining industry, Matrix has expanded into new industrial markets in the United States and globally.
Monitor and triage alerts across security, network, systems, and cloud environments.
Perform initial troubleshooting and document findings clearly.
Escalate incidents to SNOC Engineer II or senior teams when resolution exceeds Tier I scope.
DYOPATH is dedicated to providing stable, reliable, and secure operations. They are committed to learning, collaboration, and continuous improvement and has a supportive team environment.
Coordinate project timelines and logistics for equipment startups and integrated system testing across multiple concurrent projects.
Own and oversee flush and fill procedures for ThermalWorks equipment, ensuring compliance with company standards.
Serve as key point of contact for scheduling, milestone tracking, and field readiness, collaborating with project managers and field technicians.
ThermalWorks LLC provides sustainable and cutting-edge infrastructure solutions, specializing in mechanical/HVAC systems and commissioning. They are part of a collaborative ecosystem under Endeavour Energy, with a culture of innovation, flexibility, and a mission-driven team focused on positive environmental impact.
Provide expert onsite technical support for installation, commissioning, operation, and maintenance of cryogenic systems and equipment.
Diagnose complex mechanical, electrical, and control system issues to minimize downtime through efficient root cause analysis.
Perform preventive and corrective maintenance, including inspections, calibration, and component replacement across the Southeast region.
Nikkiso Clean Energy & Industrial Gases is a leading provider of cryogenic pumps, heat exchangers, process systems, services, and solutions for the LNG and industrial gases industry. As a subsidiary of Nikkiso Company Ltd, they have over $1.5B in annual revenue and 8,000+ employees worldwide, promoting innovation, safety, and collaboration.
Perform equipment startup, commissioning, and site acceptance testing at customer locations.
Assist with troubleshooting electrical and control system failures in the field.
Conduct preventive maintenance inspections and complete required service reports accurately and timely.
Mission Critical Group (MCG) offers power solutions and services, accelerating time-to-power and delivering scalable, resilient infrastructure for mission critical environments. They integrate engineering, manufacturing, modular deployment, and lifecycle services.
Lead Rexel Automation sales and commercial strategy for the Rockwell appointed APR in the assigned region, driving annual recurring revenue.
Develop strong customer and supplier relationships, actively leading regional Rockwell commercial relationships.
Attract and develop talent within the Automation team, creating a collaborative regional working environment.
Rexel USA is one of the largest distributors of electrical products, data communication, wireless communication and related supplies in the United States. With over 460 warehouse storefront locations throughout the U.S., the company operates through eight regions and brands including Rexel, Rexel Automation, Gexpro, Mayer, Talley and Platt Electric Supply.
Perform on-site installation, diagnosis, troubleshooting, service, and repair of complex equipment and systems.
Engage with customers to understand analytical workflows and tailor service offerings including training, support, and upgrades.
Enhance account profitability through efficient service execution and identification of revenue opportunities such as billable work and consumables.
PerkinElmer is a trusted leader in scientific solutions, providing analytical instruments and OneSource services to commercial, government, academic, and healthcare customers. With over 80 years of legacy and 5,000+ global employees, the company fosters an innovative and inclusive culture focused on improving health and safety.
Drive service sales growth by identifying opportunities and managing pipelines to achieve revenue targets.
Execute strategic account plans to expand service penetration and build recurring revenue streams.
Build strong customer relationships to position lifecycle services as essential for operational reliability.
This role is for a partner company that drives growth in the life sciences and industrial services sector. They offer a collaborative environment combining technical, commercial, and operational expertise.
Assist with commissioning documentation turnover packages and perform Factory Acceptance Testing on control panels.
Troubleshoot and configure PLCs, HMI graphics, servers, and plant networks during commissioning of renewable energy assets.
Support mechanical and control system troubleshooting, pressure testing, and plant performance testing at project sites.
Ameresco, Inc. is a leading energy solutions provider helping customers reduce costs, enhance resilience, and decarbonize to net zero. This role is aligned to Neogenyx Fuels LLC, a joint venture majority-owned by Ameresco, which is responsible for all employment terms.
Provide field support and coordinate field operations tests for customers worldwide.
Lead teams of up to 12 people to safely complete upgrade and overhaul projects involving programming and electrical tasks.
Troubleshoot and repair machine control systems using PLC, HMI, and network protocols to minimize downtime.
Loram provides field support and automation solutions for railroad equipment, focusing on maintenance and upgrades of specialized machinery. The company values safety and technical excellence, with a culture of continuous learning.
Lead technical engineering and compliance investigations for Clean Air Act and related regulations.
Manage complex projects, review engineering documentation, and conduct on-site evaluations.
Supervise junior staff and collaborate with clients on project progress and budget.
ERG is a research and consulting firm providing multidisciplinary support to federal, state, and commercial clients. They hire highly motivated individuals and foster a vibrant, flexible environment for career development.