Perform on-site installation, diagnosis, troubleshooting, service, and repair of complex equipment and systems.
Engage with customers to understand analytical workflows and tailor service offerings including training, support, and upgrades.
Enhance account profitability through efficient service execution and identification of revenue opportunities such as billable work and consumables.
PerkinElmer is a trusted leader in scientific solutions, providing analytical instruments and OneSource services to commercial, government, academic, and healthcare customers. With over 80 years of legacy and 5,000+ global employees, the company fosters an innovative and inclusive culture focused on improving health and safety.
Perform scheduled maintenance, troubleshooting, and repairs on Intuitive products within an assigned territory.
Coordinate system installations and ensure compliance with O.R. protocol and HIPAA standards.
Complete administrative duties including inventory, field activity reports, and expense reports in prescribed timeframes.
Intuitive is a global leader in robotic-assisted surgery and minimally invasive care, developing technologies like the da Vinci surgical system. The company employs engineers, clinicians, and innovators united by a purpose to make surgery smarter, safer, and more human.
Perform site surveys, pre-installation, and installation of Bruker Semiconductor Metrology Tools (e.g., X-ray, automated AFM, Photomask Repair tools).
Provide corrective and preventive maintenance, technical support, application support, and customer training.
Build strong relationships with key accounts and serve as a communication link between customer and Bruker to ensure satisfaction.
Bruker enables scientists to make breakthrough discoveries with high-performance scientific instruments and analytical solutions. With over 11,000 employees worldwide across 90 locations, they support innovation in life science, pharma, and semiconductor applications.
Install, support, troubleshoot, and repair robotic-assisted surgery systems at customer sites.
Ensure all service agreements and warranty obligations are met while exceeding customer expectations.
Coordinate with sales teams and provide technical support and training to end-users.
Intuitive is a global leader in robotic-assisted surgery and minimally invasive care, with technologies like the da Vinci surgical system. They are a team of engineers, clinicians, and innovators dedicated to making surgery smarter and more human.
Install, maintain, and troubleshoot scientific instrumentation at customer sites across the UK and Ireland.
Provide technical support and training to customers both onsite and remotely.
Travel frequently within the UK, Ireland, and occasionally internationally for service assignments.
Bruker develops high-performance scientific instruments and analytical solutions for life science and materials research. It is a global company focused on innovation and customer success, supporting researchers worldwide.
Provide expert onsite technical support for installation, commissioning, operation, and maintenance of cryogenic systems and equipment.
Diagnose complex mechanical, electrical, and control system issues to minimize downtime through efficient root cause analysis.
Perform preventive and corrective maintenance, including inspections, calibration, and component replacement across the Southeast region.
Nikkiso Clean Energy & Industrial Gases is a leading provider of cryogenic pumps, heat exchangers, process systems, services, and solutions for the LNG and industrial gases industry. As a subsidiary of Nikkiso Company Ltd, they have over $1.5B in annual revenue and 8,000+ employees worldwide, promoting innovation, safety, and collaboration.
Install, service, or upgrade equipment onsite at customer locations.
Diagnose technical issues and troubleshoot problems to ensure equipment functionality.
Provide training and guidance to customers on proper operation and maintenance.
Quadient supports businesses of all sizes in digital transformation, unlocking operational efficiency with secure automation. With diverse teams and a focus on innovation, Quadient offers a collaborative culture.
Lead commissioning, troubleshooting, and optimization of industrial combustion systems across the US.
Serve as primary technical liaison for customers, providing expert recommendations on system performance.
Mentor less-experienced service personnel and collaborate with engineering, sales, and service teams.
Bloom Engineering improves environmental sustainability and performance of industrial heating applications for aluminum and steel industries. Headquartered in Pittsburgh since 1934, they serve a global customer base with a strong focus on reducing emissions and enhancing efficiency.
Attending maintenance visits and responding to calls within service level agreements.
Responsible for asset management and providing accurate call closure and stock reporting.
Completing all engineering paperwork and attending proactive maintenance visits.
PDI Technologies empowers leading convenience retail and petroleum brands with technology solutions that drive growth and operational efficiency. We are a global team committed to excellence, collaboration, and diversity.
Install and commission water treatment systems including GAC/media and piping at customer sites across the US.
Interpret mechanical drawings, troubleshoot systems, and coordinate with engineering teams for successful project execution.
Ensure strict safety compliance and maintain accurate job records in ERP systems.
This partner company specializes in deploying advanced water treatment systems that remove PFAS and other contaminants. They are a mission-driven organization with a focus on safety, quality, and environmental impact, operating nationwide.
Provide technical support, installation, startup, and commissioning of industrial products.
Oversee third-party installers and train customers on operation and maintenance.
Coordinate service schedules and create detailed reports for installations and support issues.
Matrix designs, manufactures, and sells innovative technological products that help keep people safe. Originally focused on the underground coal mining industry, Matrix has expanded into new industrial markets in the United States and globally.
Perform installation, on-demand/scheduled service, and training for general-purpose industrial packaging equipment.
Diagnose and troubleshoot mechanical, hydraulic, pneumatic, electrical, and electronic systems, including PLCs.
Maintain effective customer relationships and document service activities in accordance with safety regulations.
Signode is a leading manufacturer of transit packaging consumables, tools, software, and equipment that optimize end-of-line packaging operations. With over $2B in revenue, 80+ manufacturing facilities across 6 continents and over 9,000 employees worldwide, the company is the Transit Packaging Division of Crown Holdings, Inc. and is headquartered in Tampa, Florida.
Install, calibrate, and commission field instrumentation and control systems for skid-mounted process packages.
Perform loop checking, troubleshooting, and support PLC-based control systems.
Coordinate with engineering and field teams to ensure compliance with standards and successful startup.
Nikkiso Clean Energy & Industrial Gases is a leading provider of cryogenic pumps, heat exchangers, process systems, services, and solutions for the LNG and industrial gases industry. It is a subsidiary of Nikkiso Company Ltd, a leading industrial manufacturer with over $1.5B in annual revenue and 8000+ employees worldwide, committed to diversity and inclusion.
Responsible for ensuring total customer satisfaction within the Werfen installed base, performing installations, validations, and training on analyzers.
Provides ongoing clinical support, customer education, and consulting on regulatory requirements and compliance.
Identifies opportunities to grow revenue and may assist Sales with lead generation through pre- and post-sales support.
Werfen is a worldwide leader in specialized diagnostics in Hemostasis, Acute Care Diagnostics, Transfusion, Autoimmunity, and Transplant. They are a family-owned, innovative company with over 7,000 employees operating in 30 countries directly and 100+ territories through distributors.