Assist clients in initiating auto insurance claims and provide guidance through the initial reporting process.
Follow up with insurance companies to check claim status and troubleshoot any blockers in processing.
Serve as a primary point of contact for clients, insurance providers, and third parties to maintain clear communication.
Lendbuzz develops innovative technologies to provide underserved and overlooked borrowers with better access to credit. They value diversity and have built a company culture around independent and critical thinking.
Advise customers on the right products and ensure excellent customer relations.
Troubleshoot customer issues and manage inquiries from start to resolution.
Process customer orders for products and literature via various communication channels.
Bosch Service Solutions provides services and technology-driven solutions in Business Process Outsourcing for leading companies across automotive, travel, and telecom sectors. As part of the Bosch Group, we operate within Building and Energy Technologies, fostering a diverse and inclusive team environment.
Provide day-to-day support to the Account Management Team, handling order management, delivery coordination, returns, reships, and customer data maintenance.
Serve as a key point of contact for escalations from platform partners, ensuring timely and high-quality issue resolution.
Identify process gaps and help develop initiatives to continuously improve service quality.
Spreetail propels brands to increase their ecommerce market share globally while improving operational costs. It is building one of the fastest-growing ecommerce companies in history.
Respond to customer inquiries via email, phone, and chat regarding orders, shipping, returns, and product questions.
Resolve customer concerns professionally and document interactions accurately to maintain high satisfaction.
Collaborate with internal teams to resolve issues and follow company service standards.
Oowlish is a rapidly expanding software development company in Latin America, partnering with premier clients from the United States and Europe to deliver innovative digital solutions. The company is certified as a Great Place to Work, emphasizing a nurturing environment with opportunities for professional growth and international impact.
Play a key role in supporting a modern, technology-driven claims organization by handling administrative and operational processes.
Work closely with multi-line claims adjusters to support claim resolution through data entry, file setup, documentation management, and customer communication.
Contribute to continuous improvement efforts by helping refine workflows, streamline processes, and enhance the overall efficiency of the claims support function.
Our partner is building a modern, technology-driven claims organization that prioritizes efficiency and continuous improvement. This is a remote-first company with an innovation-focused culture and collaborative environment.
Partner with Spanish-speaking pros and customers by listening to their needs and providing tailored solutions to help them succeed.
Handle 30-40 inbound requests daily via phone, chat, SMS, and email, troubleshooting account changes, billing, and app issues while ensuring a low-effort experience.
Maintain high-performance metrics like quality, efficiency, and customer satisfaction, while contributing to team development and identifying areas for improvement.
Thumbtack is an app that helps millions of people care for and improve their homes, from urgent repairs to seasonal maintenance, by providing personalized guidance, AI tools, and a hiring platform. With a community of 300,000 local service businesses across the US, the company values collaboration, diversity, and delivering a warm, high-quality experience.
Serve as the first point of contact for brokers and policyholders, answering inquiries via live chat, email, and occasionally phone.
Educate customers about Coalition's products, including the online broker platform and cybersecurity platform for policyholders.
Collaborate cross-functionally with sales, security, insurance, and claims teams to route and resolve customer issues efficiently.
Coalition is the world's first provider of active insurance, preventing digital risks before they occur. Founded in 2017, the company combines comprehensive insurance coverage with innovative cybersecurity tools and has a remote-first, inclusive culture.
Act as central interface for mail and document management, processing fines, missing documents, and OEM recalls.
Handle authority requests independently, prioritizing by urgency and ensuring timely responses.
Optimize backlog through organized workflow and continuous ticket screening.
FINN is Germany's leading car subscription platform, making car access effortless and sustainable. With over 350 employees from 50+ nations, we're a fast-growing startup building the future of mobility.
Develop and maintain warranty claims processes with manufacturers and warehouses.
Submit and track claims to ensure timely reimbursement.
Coordinate with internal teams to resolve discrepancies and improve efficiency.
Bruni & Campisi is a home services provider that partners with Apex Service Partners to manage warranty claims and reimbursements. They value customer and employee satisfaction and are an equal opportunity employer.
Review and grade internet advertisements to help shape how ads are delivered to end users.
Tell the AI program how good or bad its advertisement suggestions are based on user keywords.
Work in both Italian and English with a flexible schedule of 5 to 20 hours per week.
Welo Data is an award-winning localization and data transformation company that runs one of the world’s largest Ads Rating Programs. They offer a flexible, self-paced work environment for independent contractors.
Support the Belgian team with a varied daily task package.
Process seller requests through the ticket system.
Help onboard new sellers on the platform and optimize onboarding materials.
Redcare Pharmacy is Europe's leading online pharmacy, driven by dedicated teams and the latest innovations. They strive to create a collaborative work environment where every employee feels valued and contributes to the vision 'Until every human has their health'.
Investigate and manage end-to-end claims for rental vehicles, assessing liability and negotiating recoveries.
Handle complex customer disputes, third-party negotiations, and external resolution matters.
Provide claims guidance to branch managers and contribute to fraud identification and reporting.
Sixt Australia is revolutionizing car rental by blending Aussie spirit with German heritage to provide premium vehicles and service. As part of the NRMA family, a trusted member-owned brand, they focus on delivering memorable experiences and Star Service.
Accurately capture Auto and Property claims, ensuring complete First Notice of Loss documentation and triaging exposures.
Provide consultative policy guidance and effortless customer experiences to help customers understand coverage and next steps.
Collaborate with teams and vendors to drive timely claim resolution and maintain accuracy and compliance.
Liberty Mutual is a Fortune 100 insurance company that helps people navigate life's uncertainties with coverage and claims services. They are a large employer with a focus on inclusion and employee well-being, offering comprehensive benefits and professional development.
Handle customer inquiries via chat, acting as the link between courier partners, merchant partners, and end users of the Wolt app.
Provide quick and effective feedback, resolve escalations, manage technical issues, and review user feedback.
Oversee operations in cities where Wolt operates, maintain great customer experience, and monitor performance daily.
Wolt creates technology that brings joy, simplicity and earnings to neighborhoods, starting with food delivery and now delivering almost everything across 500+ cities in 30 countries. In 2022, they joined forces with DoorDash and foster a culture of learning, building, and shipping more, challenging employees with a self-starter, entrepreneurial spirit.
Handle inbound and outbound calls to support healthcare professionals during recall projects, providing accurate and timely information.
Manage and maintain recall project documentation, ensuring all records are updated and compliant with industry standards.
Monitor recall progress and coordinate communications between teams to ensure effective resolution of product issues.
IQVIA is a leading global provider of clinical research services, commercial insights, and healthcare intelligence to the life sciences and healthcare industries. With a diverse workforce worldwide, we foster a culture of inclusion, belonging, and continuous innovation.
Provide care to users through calls, chats and email, guiding them to achieve their online goals.
Analyze user behavior and content to improve satisfaction and recommend solutions.
Collaborate with product teams to enhance user experience and support processes.
Wix makes it possible for anyone to succeed online. With around 5,500 employees in 22 countries, we foster a collaborative culture where small teams work closely together.
Coordinate and organize webinars, trainings, presentations, and critical incident interventions for clients across multiple European countries.
Collaborate with internal and external stakeholders, including the international headquarters in England/South Africa.
Ensure quality control of training materials and provide administrative support via chat and email.
Lyra Health is the leading provider of mental health solutions for employers, serving over 20 million people globally. The company has delivered millions of care sessions and is known for its transformative care model.
Handle inbound support requests in English and Spanish via chat, email, and other channels.
Diagnose and resolve issues related to subscriptions, billing, account access, and app features.
Contribute to the internal Knowledge Base in Spanish and English and share user insights with the team.
Speak is building a human-level, AI-powered language tutor in your pocket, with a conversation-first experience that lets learners speak, get instant feedback, and progress through lessons. It has over $150m raised from investors like OpenAI and Accel, with a distributed team across San Francisco, Seoul, and Tokyo.
Provide fast and reliable support to merchant partners, resolving technical and operational issues.
Collaborate cross-functionally with Sales, Client Success, Operations, and Engineering teams.
Build scalable support processes and drive communication about new features and enhancements.
Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without hidden fees or compounding interest. The company is a remote-first organization with a focus on people-centric benefits and inclusive culture.
Understand business requirements and execute SOPs for assigned programs.
Address and resolve user issues via live channels while meeting KPIs for satisfaction and accuracy.
Manage time to make quality phone calls and build trust with stakeholders to resolve queries first time.
Taskrabbit is a marketplace platform that connects people with Taskers for everyday home tasks. The company is a hybrid workplace with employees across the US and EU, and has been named a Built In Best Places to Work for multiple years.