Regional Claims Specialist

Your Role:

• Report to the National Claims Manager and assess liability across single vehicle, multi-vehicle, theft, and third-party claims.
• Manage disputed claims and support the manager with escalated matters.
• Respond to AFIA complaints and external dispute resolution within required timeframes.

Your Skills:

• Experience in motor, rental vehicle, or general insurance claims handling.
• Demonstrated ability to assess liability, investigate, and resolve disputes in a customer-focused environment.
• Strong negotiation skills and ability to manage a high-volume workload.

What We Offer:

• Progressive flexibility, leave, and well-being benefits to balance life’s priorities.
• Travel discounts on Sixt car rental, cruises, and NRMA Holiday Parks.
• Complimentary myNRMA Rewards membership including roadside assistance and discounts.