Partner with our Spanish pros and customers by listening to their needs and providing the best solutions.
Maintain excellent knowledge of Thumbtack’s products and services.
Participate in 30-40 Phone, SMS, or Chat consultations a day.

Skills and Experience:

Bilingual and professional Spanish proficiency.
2+ years experience in a customer service driven role, preferably in a call center environment.
Stellar communication and de-escalating skills.

Company Culture:

Be the voice of Thumbtack on the front lines, delivering support with warmth and cultural awareness.
Engage with team members through weekly development sessions, training, and support interactions.

Thumbtack

Thumbtack is an app that helps millions of people care for and improve their homes, from urgent repairs to seasonal maintenance, by providing personalized guidance, AI tools, and a hiring platform. With a community of 300,000 local service businesses across the US, the company values collaboration, diversity, and delivering a warm, high-quality experience.

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