Bilingual Client Support Manager

Responsibilities:

• Provide our customers with world-class customer service and help resolve questions or concerns.
• Strategically partner with installers on ways to improve the customer experience and be a supportive, collaborative partner.
• Effectively manage a pipeline of projects to completion and conduct collaborative investigations into possible fraudulent or suspicious activities.

Qualifications:

• Strong ability to multi-task and work independently, with excellent written and verbal communication skills.
• Knowledge in solar, mortgage, and finance; proficiency with Excel and analyzing data.
• Bilingual in Spanish required; superior customer service skills and diligent record keeping.

Compensation:

• Hourly rate of $22/hr.