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Role Responsibilities:
- Handle inbound customer inquiries via phone, delivering support in English and French.
- Troubleshoot technical issues within financial software platforms.
- Assist customers with accounting, bookkeeping, and tax tools.
Requirements:
- High school diploma required; post-secondary education is an asset.
- Previous experience in customer service or technical support preferred.
- Strong bilingual proficiency in English and French mandatory.
Benefits:
- Competitive hourly compensation with bilingual premium.
- Comprehensive health benefits and retirement savings plan.
- Fully remote work setup with paid virtual training.
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