Proactively contact customers with overdue accounts in a high-volume call center environment. Negotiate and execute payment arrangements, adhering to company policy, to resolve overdue accounts. Accurately record all customer interactions, payment plans, and relevant information in Enova's database.
Enova International is a leading financial technology company that provides online financial services through our AI and machine learning-powered Colossus™platform.
Resolve escalated customer service issues. Advocate with multiple internal departments for reasonable and satisfactory resolutions. Positively impact the owner's experience and start an exciting career.
GE Appliances, a Haier company, aims to make “good things, for life.” They are the fastest-growing appliance company in the U.S., powered by creators, thinkers and makers
Maintain knowledge of Thumbtack’s products and services after completing the training. Participate in inbound requests through phone, chat, SMS, and email. Focus on solutions and guiding professionals to maximize their engagement and experience with Thumbtack.
Thumbtack helps millions of people confidently care for their homes, offering an app to manage home care and improvement from guidance to hiring professionals.