Tripadvisor

1 open remote positions

Tripadvisor is a global travel platform that connects people with experiences worth sharing, aiming to be the world's most trusted source for travel and experiences. The company operates a portfolio of travel brands including Viator and TheFork, with a culture centered on traveler-first values, agile execution, and collaborative success.

Benefits Overview 1 of 1 jobs

Donation Matching (1) Employee Assistance Program (1) Flexible Schedule (1) Health Benefits (1) Lifestyle Benefit (1) Referral Scheme (1) Travel Perks (1) Tuition Assistance (1)

Open Positions

Executive Escalation Lead

UK

  • Serve as the primary operational owner for high-exposure traveler escalations directed to C-suite leadership, driving investigations to closure.
  • Author executive briefings and conduct white-glove outreach to dissatisfied travelers, applying advanced conflict-resolution techniques.
  • Perform root-cause analysis, document systemic failures, and deliver executive dashboards to drive continuous improvement.

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