Enter and track work orders through the property management system to ensure accurate and timely documentation.
Communicate and coordinate planned service visits with residents, contractors, and maintenance teams.
Maintain working knowledge of accounting and control concepts, including purchase order creation and invoice processing.
Corvias is a company that develops solutions through partnership, focusing on solving partners' systematic challenges and building resilient communities. They foster a culture of caring, purposeful, diverse, and courageous individuals who are committed to making a difference for their partners.
Manage a caseload of in-progress insurance applications through underwriting, navigating tools like HubSpot and Front.
Coordinate medical exams, track requirements, handle inbound calls/emails, and process policy changes.
Collaborate with internal teams and contribute to process improvements to enhance customer experience.
PolicyMe is a Toronto-based digital insurance startup modernizing the insurance industry in Canada, offering life, critical illness, and health & dental insurance. The company has grown exponentially since 2018, selling over $10 billion in coverage, and operates with a remote-first, low-ego culture attracting top talent across the country.
Address client employee insurance concerns, answer benefit-related questions, and assist with claims resolution.
Maintain detailed records in Salesforce and generate client analysis reports as needed.
Monitor resolution timelines to ensure benefit issues and claims are closed within the designated timeframe.
Foundation Risk Partners is an insurance brokerage and consulting firm, one of the fastest growing in the US, hiring for its Corporate Synergies team. The company offers a comprehensive benefits package and values exceptional customer service and collaboration.
Answer inbound customer questions by phone and email about policies, endorsements, renewals, and general servicing.
Pull and send documents like certificates of insurance, declaration pages, and proof of coverage.
Partner with licensed agents on complex issues and keep records accurate across CRM and carrier platforms.
NerdWallet provides clarity for financial decisions, including an insurance arm for quoting and comparing home, auto, umbrella, and flood coverage. The company fosters an inclusive, flexible culture that supports employee growth and well-being.
Provide professional, courteous assistance to federal employees with insurance benefits and enrollment questions.
Manage inbound and outbound calls, verify customer information, and resolve concerns using web-based systems.
Support a fast-paced environment with consistent attendance and a focus on delivering positive customer experiences.
TP Gov Services provides customer service and support for federal employee insurance programs. The company emphasizes a supportive, fast-paced environment and offers a dedicated employee transfer program for temporary team members.
Serve as primary point of contact for customers with utility service inquiries, resolving issues and guiding solutions.
Complete virtual paid training program while passing weekly tests.
Document interactions accurately and collaborate with other departments to escalate complex problems.
InteLogix is a leading provider of human capital solutions, helping clients navigate health, wealth, and HR. With 19 global centers, they serve 23 million people and their families, fostering a culture of teamwork, integrity, and excellence.
Provide professional and timely service to internal and external customers regarding benefit administration.
Resolve benefit service issues with internal staff and outside vendors.
Perform monthly reconciliation of Carrier invoices to report to customers.
OneSource Virtual (OSV) works exclusively with Workday customers to automate payroll, taxes, earned wage access, accounts payable, and benefits. With over 1,500 customers and 92% retention, OSV offers a values-based culture and professional development.
Serve as primary point of contact for new clients, providing a welcoming onboarding experience.
Respond to client questions via email, phone, and text with empathy and professionalism.
Support retention initiatives and identify opportunities for continued engagement.
This role is listed on behalf of a partner company that manages a fitness and wellness platform. The environment is high-energy and fully remote, with a focus on client success.
Coordinate vehicle releases and pickups by contacting body shops, vehicle owners, and insurance companies.
Maintain accurate records and documentation of all customer interactions and authorizations.
Meet daily performance targets of 100+ calls and 60+ live lots while ensuring professional service.
The company provides vehicle release and pickup coordination services for a variety of clients. It operates as a remote-first organization with a collaborative virtual team culture that emphasizes clear goals and consistent processes.
Provide responsive, timely service to payroll partners via email and platform-based communication.
Resolve routine to advanced customer issues with Workers Comp knowledge and cross-functional collaboration.
Build relationships and advocate for partner needs while maintaining SLA's and improving processes.
Pie Insurance empowers small businesses by making commercial insurance affordable and easy as pie. They are a diverse team of builders, dreamers, and entrepreneurs driven by core values.
Coordinate vehicle release and pickup by communicating with body shops, owners, and insurers.
Use DeCode This to search VINs and update vehicle files with accurate notes.
Meet daily performance goals, including 100+ calls and 60+ live lots, while participating in weekly team meetings.
Copart is a global leader in online vehicle auctions, using patented technology to connect sellers with over 750,000 buyers in 190+ countries. With more than 200 facilities worldwide, we foster a collaborative, innovative culture focused on diversity and employee growth.
Serve as a primary point of contact for clients, managing inbound and outbound communications with professional excellence.
Handle and carefully respond to all customer inquiries, resolving issues on the first call through active listening.
Track and document call information for auditing, escalate interactions when necessary, and upsell if required.
TP is a leading global provider of digital business services, partnering with brands to optimize operations through technology and sustainable practices. With 500,000 employees across 300 languages, TP fosters an inclusive culture focused on growth and well-being.
Assists customers with transportation questions and concerns
Schedules, modifies, and cancels reservations as requested
Obtains and documents details of customer complaints and concerns
Modivcare facilitates non-emergency medical transportation and personal and home care to connect people with care. The company values service-oriented work and offers a comprehensive benefits package.
Handle inbound and outbound calls and respond to customer inquiries via text and email.
Manage and update customer cases, documenting all interactions accurately.
Resolve routine issues at first contact and escalate complex cases as needed.
Five Star Solutions provides customer support and business process services. The company values diversity and is committed to maintaining a professional workforce while delivering the best service possible to its customers.
Handle high-volume inbound calls to schedule appointments and present offers.
Overcome patient objections and use product knowledge to showcase dental solutions.
Manage sensitive information and consistently meet key performance indicators.
North American Dental Group (NADG) uses its individuality and expertise to work with partnered dental offices to provide best-in-class patient care. The company's guiding principle is empathy, and it focuses on putting every patient first, every visit.
Serve as primary point of contact for clients, managing inbound and outbound communications with professionalism.
Resolve complex consumer issues and advise first-level representatives on high-level issues.
Utilize web-based tools to efficiently resolve inquiries and ensure seamless customer experience.
TP is a leading global provider of digital business services, partnering with prominent brands to optimize operations through technology and sustainable practices. With a global workforce of 500,000 across 300 languages, TP is a force for good in communities and for clients.
Serve as primary point of contact for clients, managing inbound/outbound communications with professional excellence.
Resolve inquiries via phone, email, chat, or social media, de-escalating issues and escalating when necessary.
Track call information for auditing and reporting, and upsell if required.
TP is a leading global provider of digital business services, partnering with prominent brands to optimize operations through advanced technology and sustainable practices. With a global workforce of 500,000 across 300 languages, TP fosters a culture of inclusion, diversity, and career growth.
Handle phone, chat, and email inquiries from insurance agents, processing policy servicing and billing requests.
Create new and renewal insurance invoices, maintain documentation, and issue cancellation notices per state rules.
Resolve discrepancies, cross-train with teams, and contribute to process improvements in a remote setting.
The hiring company is an insurance services organization that provides sales operations and policy support to insurance agents. The culture emphasizes collaboration, accuracy, and service excellence in a remote environment.
Provide professional, empathetic customer support via inbound calls regarding vehicle ownership inquiries and complaints.
Research concerns, coordinate with dealerships, and guide customers through recalls, warranty, and connected services.
Use strong communication and problem-solving skills to resolve issues and ensure a positive customer experience.
VXI is a customer experience and business process outsourcing company with a world-class contact center. They employ a diverse, inclusive team focused on growth and delivering exceptional service.