Pie Insurance

The Complex Claims Adjuster will deliver quality claim file management and an industry-leading customer claims experience, by providing hands-on adjudication of catastrophic and large loss claims. This role will work with internal and external partners to deliver best in class performance, identify and pursue claim mitigation opportunities and deliver favorable claim outcomes for Pie’s customers.

Assist with Quarterly and Annual Statutory Statements, prepare reinsurance cession statements, and coordinate reinsurance settlements. Participate in the monthly accounting close process and prepare reinsurance ceded and assumed journal entries. Improve existing accounting processes and support year-end financial statement audits. Partner with the Finance team and support other internal teams with their accounting-related needs.

A mid-level customer service team member who focuses on routine to advanced customer issues and resolves concerns and requests from payroll partners and insureds. Provides responsive, timely, and relevant service to payroll partners, handles communication, and maintains SLA’s. Models the behaviors and strategies necessary to interact with and resolve issues for payroll partners and supports on-boarding and training.