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Pie Insurance
Pie Insurance
5 open remote positions
Pie Insurance makes commercial insurance affordable for small businesses using technology. They are a diverse team of builders, dreamers, and entrepreneurs driven by core values.
Salary Distribution
5 of 5 jobs
Benefits Overview
5 of 5 jobs
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Open Positions
Own end-to-end past-due collections and drive recovery outcomes against internal targets. Lead and develop a collections team including BPO and offshore partners, setting SLAs and KPIs. Partner with Product, Engineering, Legal, and vendors to improve systems and reduce bad debt exposure.
Collections
Vendor Management
Team Leadership
Data Analysis
Compliance
Review and analyze existing policies for renewal, including term file corrections and changes. Gather and input information from third-party services, verify premiums, and determine pricing and coverage terms. Build and maintain outstanding customer relationships and provide technical assistance to cross-functional teams.
Insurance
Workers' Compensation
Salesforce
Risk Management
Customer Service
Configure and maintain Pie's core claims platform (Origami) and its integrated ecosystem, including dashboards and security. Develop and execute test scripts, support UAT, and troubleshoot system issues for reliability. Collaborate with Enterprise Technology and vendors to deliver well-documented, efficient solutions.
Business Analysis
Resolve customer email requests and provide support on agency commission questions. Assist customers with technical issues and collaborate with Engineering to find long-term solutions. Support new agency setup and manage offboarding and business relationship changes.
Salesforce
G-Suite
Troubleshooting
Customer Support
Communication
Review and process audit worksheets to ensure compliance with business rules and regulatory guidelines. Proactively communicate audit results to insureds and agents via email and coordinate billing transitions. Contribute to process improvements by documenting best practices and providing feedback.
Workers' Compensation
Customer Service
Google Workspace