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Pie Insurance
Pie Insurance
9 open remote positions
Pie Insurance empowers small businesses by making commercial insurance affordable and easy through technology. As a startup recognized as one of America's Best Startup Employers, they foster a diverse culture of builders and dreamers.
Salary Distribution
9 of 9 jobs
Benefits Overview
9 of 9 jobs
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Open Positions
Build relationships and make sales with direct customers by calling inbound leads and setting appointments. Take inbound calls from warm leads, qualify prospects by understanding their business needs. Partner with underwriting to ensure policy can be written, present policy, and close the deal.
Inside Sales
Communication
Lead Qualification
Sales Closing
Independently handle all aspects of workers' compensation medical only claims from set-up to closure. Conduct timely investigations and make accurate compensability decisions within statutory requirements. Provide excellent customer service to partner agents and insureds while collaborating with internal teams.
Claims Adjudication
Customer Service
Communication
Workers' Compensation
Provide responsive, timely service to payroll partners via email and platform-based communication. Resolve routine to advanced customer issues with Workers Comp knowledge and cross-functional collaboration. Build relationships and advocate for partner needs while maintaining SLA's and improving processes.
Customer Service
Insurance
Problem-solving
Communication
Salesforce
Develop complex data pipelines using Python and SQL to transform raw data into reliable components. Design and maintain data infrastructure including Snowflake and Airflow for accurate, trusted data. Collaborate with stakeholders across Executive, Product, and Engineering to translate business needs into technical solutions.
Python
SQL
Snowflake
Airflow
You manage premium audit operations through team leads and individual contributors to ensure consistent quality and productivity. You develop and execute operational initiatives to improve audit efficiency and customer experience. You provide hands-on leadership and development for the audit team, fostering a collaborative culture.
Workers' Compensation
Operations Management
Analytics
Vendor Management
Own end-to-end past-due collections and drive recovery outcomes against internal targets. Lead and develop a collections team including BPO and offshore partners, setting SLAs and KPIs. Partner with Product, Engineering, Legal, and vendors to improve systems and reduce bad debt exposure.
Collections
Vendor Management
Team Leadership
Data Analysis
Compliance
Review and analyze existing policies for renewal, including term file corrections and changes. Gather and input information from third-party services, verify premiums, and determine pricing and coverage terms. Build and maintain outstanding customer relationships and provide technical assistance to cross-functional teams.
Insurance
Workers' Compensation
Salesforce
Risk Management
Customer Service
Configure and maintain Pie's core claims platform (Origami) and its integrated ecosystem, including dashboards and security. Develop and execute test scripts, support UAT, and troubleshoot system issues for reliability. Collaborate with Enterprise Technology and vendors to deliver well-documented, efficient solutions.
Business Analysis
Resolve customer email requests and provide support on agency commission questions. Assist customers with technical issues and collaborate with Engineering to find long-term solutions. Support new agency setup and manage offboarding and business relationship changes.
Salesforce
Troubleshooting
Customer Support
Communication