Handle inbound calls and warm leads to consult with customers on insurance needs and convert sales leads into policyholders.
Represent the Liberty brand with integrity, using persuasive skills to match customers with the right products.
Work in a remote environment with paid training, licensing support, and all equipment provided.
Liberty Mutual is a Fortune 100 insurance company providing property and casualty insurance. They have a large workforce and foster a supportive culture with comprehensive benefits and professional development.
Taking great care of our customers by catching issues they didn't know to ask about.
Answering inbound calls from customers shopping for insurance and handling policy changes.
Problem solving to remove barriers between customers and the right coverage.
Jerry is building an AI-powered platform to help people manage their car and home ownership, from insurance to repairs. The company has over 5 million customers, is profitable, and fosters a culture of high-energy, team-oriented, and fully remote work with a focus on mutual support.
Respond to incoming customer calls and address their questions with exceptional service.
Manage customer inquiries, process payments, and educate on products and services.
Keep customer accounts accurate and up-to-date while maintaining high-quality support.
Enova International is a leading financial technology company that provides online financial services through its AI and machine learning-powered platform. The company is values-driven and fosters an inclusive culture where employees can thrive.
Provide customer service and consultative support to clients remotely via Zoom and phone.
Identify client needs, explain insurance options, and guide them through enrollment.
Participate in training, coaching, and leadership development activities to advance your career.
The company provides customer success and insurance benefits solutions to clients. It operates remotely with a performance-driven culture focused on leadership development and team growth.
Respond to inbound calls from existing customers to process service requests such as adding or removing vehicles and drivers.
Help customers with questions about insurance policies, coverages, and benefits, and make changes to existing policies.
Retain Jerry policyholders by actively finding solutions for customers at risk of cancellation.
Jerry.ai built the first app to manage all car ownership needs, from insurance shopping to repairs, and has grown to over 5 million customers since 2019. They are a remote-first team of 240+ employees, backed by Y Combinator, and have been profitable since 2024.
Develop and maintain relationships with prospective and existing clients to identify insurance needs.
Educate clients on insurance products, coverage options, and benefits through virtual consultations.
Generate business through networking, referrals, and outreach while maintaining compliance with regulations.
ASSIST Business Solutions turns challenges into structured, actionable systems that drive growth, clarify vision, and create purposeful pathways. They seek talented go-getters committed to excellence and uncompromising quality, serving organizations across diverse sectors.
Serve as primary point of contact for clients, managing inbound/outbound communications with professional excellence.
Resolve inquiries via phone, email, chat, or social media, de-escalating issues and escalating when necessary.
Track call information for auditing and reporting, and upsell if required.
TP is a leading global provider of digital business services, partnering with prominent brands to optimize operations through advanced technology and sustainable practices. With a global workforce of 500,000 across 300 languages, TP fosters a culture of inclusion, diversity, and career growth.
Guide engaged users through the insurance purchasing process, no cold-calling.
Simplify the process by helping customers compare 55+ insurance companies to find the best fit.
Close the deal by assisting customers in finalizing their new policy, while providing unreasonable hospitality.
Jerry is building the first AI-powered advisor to manage all your physical assets, starting with car insurance and expanding to home, motorcycle, and RV. We are a profitable, remote-first company with 5M+ customers, backed by Y Combinator, and known for a competitive but kind culture.
Respond to incoming calls, emails, and inquiries professionally and promptly.
Review and qualify incoming inquiries, gather project details, and coordinate calls with appropriate team members.
Maintain accurate records of inquiries, communications, and follow-up activities.
Bitarchitects is a premier architecture, engineering, and construction firm headquartered in Washington, D.C., known for driving innovation in the built environment. They offer fully integrated services covering every phase of a project, from design through execution, and pride themselves on being a dynamic and fast-growing company.
Serve as first point of contact for members and providers via phone and email, resolving health insurance inquiries.
Use active listening and empathy to understand issues, explain benefits, claims, and coverage, and document interactions.
Maintain a structured schedule, with availability during peak season, and uphold the Gravie CARE service model and core values.
Gravie creates innovative health benefits for small and midsize businesses, focusing on solutions that genuinely benefit employees. The company is well-funded, non-hierarchical, and merit-driven, with a culture that values authenticity, curiosity, and creativity.
Support customers over the phone with product information and account corrections.
Ensure accuracy and completeness of customer paperwork and records.
Resolve product or service problems by clarifying complaints and providing solutions.
Five Star Solutions provides customer support services for the firearms industry. The company is an equal opportunity employer committed to cultivating a professional, diverse workforce.
Welcome inbound shoppers by connecting with customers who started their search in the app, creating trust and engagement over the phone.
Simplify complex insurance details across 55+ carriers to help customers find the best protection for their budget.
Solve concerns with empathy and guide customers to finalize their ideal policy, leaving them confident in their coverage.
Jerry is the #1 rated app for car owners, helping over 5 million people save money on insurance, repairs, and loans with warmth and simplicity. We have raised $240M+, are profitable since 2024, and our team comprises talented leaders from top companies, with a culture of kindness and ownership.
Assist customers with membership inquiries, account updates, cancellations, and service requests while providing exceptional service.
Navigate multiple CRM systems to review account history, update records, and process cancellation requests following approved scripts.
Maintain professional composure in high-volume calls, adapt to changing processes, and meet performance expectations.
Five Star Solutions provides membership services support for a variety of clients. The team operates in a fast-paced contact center environment with a focus on customer satisfaction and performance.
Deliver standout customer experiences handling inbound calls for auto, home, motorcycle, and specialty insurance with high energy and genuine care.
Educate and advocate by uncovering savings or coverage gaps and translating complex policy details into clear choices.
Guide and bind tailored policy packages across 55+ carrier partners, finalizing coverage with ease.
Jerry built the first AI-powered app to manage car ownership, including insurance shopping, refinancing, safety, and repairs. Founded in 2019, they have grown to over 5 million customers and raised $240M+, achieving profitability in 2024 with a small, competitive team.
Deliver high-quality customer service across phone, email, text, chat, and social media while resolving insurance and non-insurance questions.
Process enrollments, claims, and fulfillment activities with accurate data entry and use digital tools like Zendesk or Gladly.
Educate customers on coverage options and act as a trusted resource in a fully remote evening shift environment.
They provide pet-focused insurance and customer support, helping pet parents navigate coverage and claims. The company operates in a fully remote, collaborative, and fast-paced environment committed to exceptional service and continuous improvement.
Answer inbound calls and make outbound calls to create sales opportunities for the retail sales team.
Qualify customers for the reverse mortgage program using scripted guidelines and transfer interested leads.
Update the sales CRM with notes and schedule follow-up appointments to maintain the pipeline.
Longbridge Financial provides home equity solutions for seniors, helping them access their home equity for retirement. With an "Excellent" Trustpilot rating and over a thousand testimonials, they've been named a Great Place to Work three years running, fostering a supportive and growth-oriented culture.
Serve as primary point of contact for customers with utility service inquiries, resolving issues and guiding solutions.
Complete virtual paid training program while passing weekly tests.
Document interactions accurately and collaborate with other departments to escalate complex problems.
InteLogix is a leading provider of human capital solutions, helping clients navigate health, wealth, and HR. With 19 global centers, they serve 23 million people and their families, fostering a culture of teamwork, integrity, and excellence.
You'll handle customer inquiries via phone, email, chat, text, and self-service channels.
You'll deliver accurate Tier 1 support, referrals, and escalation while documenting case details.
You'll meet quality and performance standards and complete cross-training across programs.
The hiring company is a partner organization that manages customer service operations for public-facing programs. Their culture emphasizes remote work, empathy, and professional development in a 24/7/365 environment.
Assist potential customers with navigating the online insurance shopping experience and obtaining quotes.
Answer and resolve basic administrative and billing questions from existing customers.
Use phone, chat, and email to communicate with customers and document interactions.
SimplyInsured is on a mission to eliminate fear in health insurance by helping small business owners purchase coverage. With over 20,000 customers and partnerships with major companies, they have a values-based culture focused on transparency and growth.
Provide virtual support to clients via Zoom and other platforms, assisting with benefits inquiries and enrollment.
Build positive client relationships through professional communication and attentive service.
Work independently in a remote environment while collaborating with a virtual team and participating in training.
The partner company focuses on delivering personalized service to clients, helping them understand their available benefits. It operates as a fully remote organization with a collaborative virtual team and opportunities for professional development.