Manage incoming customer calls to guide them through the loan application process.
Proactively follow up with customers to encourage completion of loan applications.
Ensure high customer satisfaction by explaining product features and benefits.
Enova is a financial technology company that provides online financial services through its AI and machine learning platform. It is a large organization with a values-driven culture focusing on inclusion and employee growth.
Work independently in a fast-paced remote environment with management and team guidance.
Handle inbound and outbound phone calls and emails through our dialer system.
Assess customer needs, explore all options, and introduce different types of loans.
Reprise Financial simplifies the financial journey by making personal loans accessible and transparent. They foster a workplace built on innovation, collaboration, and kindness.
Provide product and service information to customers and answer their coverage questions.
Develop and maintain a knowledge base of evolving products and services.
Review customer agreements to develop cost-effective plans.
We are a leading supplemental benefits company with over 65 years of experience. We are expanding our team and looking for ambitious individuals to join our remote workforce.
Taking great care of our customers by catching issues they didn't know to ask about.
Answering inbound calls from customers shopping for insurance and handling policy changes.
Problem solving to remove barriers between customers and the right coverage.
Jerry is building an AI-powered platform to help people manage their car and home ownership, from insurance to repairs. The company has over 5 million customers, is profitable, and fosters a culture of high-energy, team-oriented, and fully remote work with a focus on mutual support.
Manage large amounts of inbound calls in a timely manner following communication scripts.
Identify customer needs, clarify information, research, and provide solutions or alternatives while upselling products when possible.
Remain positive and professional in all customer interactions, with flexibility to cross train as requested.
Five Star Call Centers provides customer service solutions for clients by handling telephone inquiries. They are a diverse employer committed to hiring the best people, with values of professionalism and EOE compliance.
Respond to inbound calls from existing customers to process service requests such as adding or removing vehicles and drivers.
Help customers with questions about insurance policies, coverages, and benefits, and make changes to existing policies.
Retain Jerry policyholders by actively finding solutions for customers at risk of cancellation.
Jerry.ai built the first app to manage all car ownership needs, from insurance shopping to repairs, and has grown to over 5 million customers since 2019. They are a remote-first team of 240+ employees, backed by Y Combinator, and have been profitable since 2024.
Deliver professional and courteous service via phone, email, or web inquiries.
Identify opportunities for upselling and cross-selling to meet client needs.
Collaborate with team members and leadership to support customers throughout the full policy cycle.
Sutherland is a global digital transformation company that helps clients achieve greater agility and transform automated customer experiences. With over 35 years in business and a Great Place to Work certification, they foster a culture of problem-solving, relationship-building, and career growth.
Manage telephone, electronic, and face-to-face interactions professionally and efficiently.
Effectively present and discuss products and services to customers with integrity.
Focus on customer retention through first call resolution and enhance member experience.
Capital Blue Cross is a health insurance company providing medical, dental, and vision coverage. It is recognized as a top workplace in Pennsylvania and fosters a supportive culture with flexible work and growth opportunities.
Support customers through text-based communication during evening, night, and weekend shifts.
Guide customers through loan applications by answering questions and addressing objections.
Maintain accurate documentation and manage multiple conversations efficiently to meet performance metrics.
Reprise Financial simplifies the financial journey by making personal loans accessible and transparent. The company fosters a workplace built on innovation, collaboration, and kindness, encouraging growth and open communication.
Provide exceptional inbound phone support to Copart Members throughout their membership lifecycle.
Resolve customer inquiries with a focus on first-call resolution and maintain professional communication.
Utilize company resources to gather information and offer solutions, meeting customer needs efficiently.
Copart is a technology leader and premier global online vehicle auction platform, connecting sellers to over 750,000 buyers in 190+ countries. With over 200 facilities worldwide, Copart fosters a diverse and inclusive culture where employees are encouraged to innovate and contribute meaningfully.
Provide high-volume inbound support via chat, email, and phone in an AI-augmented workflow.
Troubleshoot technical issues and educate customers on CE Broker platform features.
Collaborate with internal teams to improve processes and product experience.
Propelus simplifies workforce compliance management across healthcare. They have been a trusted leader for over 20 years and are recognized as a Best Place to Work.
Support clients and their employees in navigating education assistance programs.
Follow documented workflows and maintain detailed case notes to ensure accurate support.
Communicate clearly and empathetically to guide borrowers through complex processes.
PeopleJoy provides managed education benefits software for employers committed to their people and purpose. Their culture emphasizes customer-first, accountability, and continuous improvement, with a diverse team united by a shared drive to help others.
Process service requests such as adding/removing vehicles and drivers, adding lienholder information, sending policy documents, etc.
Help customers with questions they have regarding existing insurance policies in relation to coverages or policy benefits or make changes to existing policy
Jerry.ai is building the first AI agent to manage all your physical assets, starting with car insurance. The company has reached 5M+ customers, raised $240M+, and has been profitable since 2024, operating with a fully remote culture.
Serve as the primary point of contact for client questions and service inquiries, ensuring prompt and professional responses.
Coordinate with internal teams to track requests, resolve issues, and maintain accurate records in company systems.
Assist with onboarding, documentation, and administrative processes while protecting confidential information.
ApTask is a workforce solutions company that provides talent acquisition, staffing, consulting, and permanent placement services. It offers a remote work environment and a collaborative, growth-oriented culture.
Manage high volume inbound and outbound calls to address customers with delinquent loan payments.
Negotiate and execute effective payment arrangements to bring overdue accounts current.
Resolve customer concerns and complex issues related to late payments with professionalism and empathy.
Enova International is a leading financial technology company that provides online financial services through its AI and machine learning-powered platform. The company serves non-prime consumers and businesses and is committed to an inclusive culture where employees can thrive.
Guide engaged users through the insurance purchasing process with no cold-calling.
Simplify the process by comparing 55+ insurance companies to find the best fit.
Close deals by helping customers finalize their new policy.
Jerry is the #1 rated app for car owners, helping over 5 million people save money on insurance, repairs, and loans. Since 2019, they have become one of the fastest-growing tech companies in the U.S., with a profitable, fully remote team of over 5 million customers.
Respond to inbound and outbound calls to address customer inquiries about benefits and claims in a polite manner.
Forward inquiries as directed for priority resolution and document each encounter in the tracking system.
Multi-task in several computer applications while holding a conversation with a customer.
We are focused on delivering engaging interactions and positive experiences that leave a lasting impression. We are an equal opportunity employer committed to creating job opportunities and helping people pursue their total vocation.
Support members via phone, email, and chat with empathy and professionalism.
Guide members to mental health resources and provide crisis support.
Meet performance metrics including service level agreements and customer satisfaction scores.
Care.com is a consumer tech company on a mission to help families find great care for loved ones. Available in over 20 countries, it is the world's leading platform for family care, with a culture that values empathy and helping hands.
Assist customers with product, shipping, billing, and order inquiries.
Research and resolve concerns using multiple systems and root cause analysis.
Meet contact center performance metrics to ensure customer satisfaction.
Golden Customer Care provides customer service for health, wellness, beauty, and pet brands. We offer a supportive culture with benefits like no-cost insurance, employee stock ownership, and room for growth.