Manage incoming customer calls to guide them through the loan application process.
Proactively follow up with customers to encourage completion of loan applications.
Ensure high customer satisfaction by explaining product features and benefits.
Enova is a financial technology company that provides online financial services through its AI and machine learning platform. It is a large organization with a values-driven culture focusing on inclusion and employee growth.
Support customers through text-based communication during evening, night, and weekend shifts.
Guide customers through loan applications by answering questions and addressing objections.
Maintain accurate documentation and manage multiple conversations efficiently to meet performance metrics.
Reprise Financial simplifies the financial journey by making personal loans accessible and transparent. The company fosters a workplace built on innovation, collaboration, and kindness, encouraging growth and open communication.
Respond to inbound customer calls and provide exceptional service for financial products.
Manage customer inquiries, payment processing, and account updates.
Maintain high-quality communication and adaptability in a remote, fast-paced environment.
Enova International is a leading financial technology company that provides online financial services through its AI and machine learning-powered platform. It is a values-driven organization with a focus on inclusion and culture, employing a diverse workforce.
Conduct 120-200 calls per day to prior customers seeking additional capital.
Assist past clients with new financing applications via phone, email, and text.
Identify client needs and align them with appropriate product offerings.
Five Star Solutions is a fast-paced, high-growth INC 5000 company that provides financial products to business owners. It values diversity and is committed to a professional, diverse workforce.
Provide administrative and operational support to mortgage loan originators throughout the loan process.
Coordinate with processors, title companies, real estate agents, and customers to ensure deadlines are met.
Maintain organized loan files and verify completeness before forwarding to the processing team.
Our partner is a mortgage lending and financial services company. They offer a remote work environment with a collaborative culture and emphasize flexibility and growth.
Manage large amounts of inbound calls in a timely manner following communication scripts.
Identify customer needs, clarify information, research, and provide solutions or alternatives while upselling products when possible.
Remain positive and professional in all customer interactions, with flexibility to cross train as requested.
Five Star Call Centers provides customer service solutions for clients by handling telephone inquiries. They are a diverse employer committed to hiring the best people, with values of professionalism and EOE compliance.
Proactively place outbound calls and handle inbound calls to uncover homeowner project needs and match them with pros.
Participate in pilots, tests, and process improvements to shape new tools and workflows.
Collaborate with the team and meet performance metrics like conversion rate and customer satisfaction.
Angi powers the home services industry by connecting homeowners with skilled pros. With 9 brands in 8 countries and over 300 million projects completed, they foster a collaborative and innovative culture.
Provide product and service information to customers and answer their coverage questions.
Develop and maintain a knowledge base of evolving products and services.
Review customer agreements to develop cost-effective plans.
We are a leading supplemental benefits company with over 65 years of experience. We are expanding our team and looking for ambitious individuals to join our remote workforce.
Customer-centric inbound and outbound communication that meets company quality standards
Investigation and verification of credit, employment, and financial information supporting mortgage underwriting
Management of incoming and pending supplement requests with attention to detail and turnaround time
Altisource drives innovation that powers the mortgage and real estate lifecycle. They foster an inclusive culture celebrating diverse voices and are committed to fair hiring.
Handle inbound calls and warm leads to consult customers on insurance needs and match coverages.
Convert sales leads into policyholders using your sales expertise and customer-centric approach.
Receive paid training, licensing, and a supportive remote work environment from day one.
Liberty Mutual is a Fortune 100 insurance company helping customers protect their assets and pursue their goals. They offer a supportive culture with comprehensive benefits, flexible work arrangements, and opportunities for growth.
Make outbound and receive inbound calls to Medicare clients to retain business and resolve issues.
Cross-sell ancillary products and identify new business opportunities while delivering exceptional customer service.
Navigate multiple systems, complete case management in Salesforce, and meet department performance goals.
Spring Venture Group is a leader in Medicare health insurance distribution, guiding people through finding the right coverage. The company offers an incredible culture, competitive benefits, and a diverse, inclusive team environment.
Manage inbound leads for bridge and rental clients, educating and developing leads through phone, email, and events.
Make 80 to 100 dials daily to identify and qualify leads, separating Market Qualified Leads from Qualified Leads.
Support pre-sales by serving as the first touch point for prospects, setting the tone for the sales cycle.
Kiavi is one of the nation’s largest private lenders to residential real estate investors, using data and technology to provide faster access to capital. With over 500 employees, they have won multiple awards including Forbes Fintech 50 and Fast Company's Most Innovative Companies.
Handle inbound cancellation calls to retain customers and resolve issues.
Conduct outbound outreach to customers with payment failures and provide solutions.
Educate customers on digital safety and recommend relevant products to increase retention.
Jobgether connects candidates with hiring companies through AI-powered matching. They operate a fast-growing technology and SaaS environment with a supportive and inclusive workplace culture.
Identify new customers and lending opportunities with property investors and referral partners, driving sales and building relationships.
Cultivate strong relationships with existing and new borrowers through in-person meetings, calls, and emails, serving as primary escalation point.
Stay current on industry trends, attend conferences, and leverage CRM to manage client database and meet monthly loan volume goals.
Anchor Loans is a private direct lender to residential real estate investors, specializing in bridge loans, ground-up construction, and single-family rental solutions. As part of Pretium Partners ($60B AUM), we have surpassed $10 billion in total fundings and foster a culture of teamwork, innovation, and accountability.
Engage warm leads through high-volume outbound dials and consultative one-call or two-call closes.
Own your pipeline of 20-200+ active leads, efficiently managing follow-ups to maximize conversions.
Balance empathy and direction to guide clients through sensitive financial decisions while crushing sales metrics.
Achieve is a leading digital personal finance company that helps everyday people move from struggling to thriving with personalized financial solutions. We have over 2,500 employees across the US and foster a culture of impact, belonging, and well-being.
Consult and enroll qualified clients into debt relief programs with empathy and professionalism.
Document client discussions clearly using Salesforce CRM and multitask across systems.
Meet performance criteria, adapt to changing schedules, and maintain reliable attendance.
National Debt Relief is a debt relief organization that helps consumers settle debt and regain financial stability. The company has helped over 450,000 people settle over $10 billion in debt and is rated A+ by the BBB, with a team-oriented culture and employee growth opportunities.
Answer questions about clients' services and products from home.
Make your own schedule based on family or other work commitments.
Earn bonuses starting from day one, with unlimited extra hours available.
NexusOP provides support services for large clients in the US and overseas, handling calls with existing customers. It is a company that offers flexible, part-time independent contractor roles with bonuses and extra hours.
Handle incoming customer inquiries with professionalism and empathy, managing high-volume calls while adhering to client guidelines.
Utilize AI-powered tools and internal systems to deliver fast, personalized service and resolve issues efficiently.
Stay informed on loyalty program updates and escalate unresolved issues to ensure customer satisfaction and brand loyalty.
Kobie is a loyalty solutions company that helps brands build lasting emotional connections with their consumers. They have been named a Top Workplace in the USA and employ a collaborative, growth-focused team.
The Edelson Agency is an insurance brokerage seeking remote sales representatives to help clients apply for coverage. They foster a supportive team environment with daily training and a large support system of fellow agents.
Resolve inbound customer calls, identify solutions, and execute or escalate as necessary.
Manage inbound and outbound calls to meet or exceed call center metrics while providing excellent customer service.
Advocate for customers by identifying trends and systemic issues and escalating internally.
Array is a financial innovation platform that helps digital brands, financial institutions, and fintechs get consumer products to market faster. As a remote-first company, they offer opportunities for high performing individuals to have deep impact in the fast growing fintech space.