Support Associate
Benefits
5w PTO
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Responsibilities:
- Handle customer inquiries via chat, linking courier partners, merchant partners, and app users.
- Provide quick feedback, resolve escalations, and manage technical issues.
- Review user feedback and oversee city operations.
Qualifications:
- Excellent communication and patience.
- Attention to detail and ability to multitask.
- Fluent in Croatian and English.
Compensation and Growth:
- Starting gross salary €1290, after 6 months €1350, with 50% extra for weekends, holidays, and night shifts.
- Access to PassSport program, 15% Wolt discount, and clear career development path.
- 25+ days paid vacation, 100% paid sick leave for first 7 days, and additional health insurance.
Wolt
Wolt creates technology that brings joy, simplicity and earnings to neighborhoods, starting with food delivery and now delivering almost everything across 500+ cities in 30 countries. In 2022, they joined forces with DoorDash and foster a culture of learning, building, and shipping more, challenging employees with a self-starter, entrepreneurial spirit.