Support Associate

Wolt

Benefits

5w PTO

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Responsibilities:

  • Handle customer inquiries via chat, linking courier partners, merchant partners, and app users.
  • Provide quick feedback, resolve escalations, and manage technical issues.
  • Review user feedback and oversee city operations.

Qualifications:

  • Excellent communication and patience.
  • Attention to detail and ability to multitask.
  • Fluent in Croatian and English.

Compensation and Growth:

  • Starting gross salary €1290, after 6 months €1350, with 50% extra for weekends, holidays, and night shifts.
  • Access to PassSport program, 15% Wolt discount, and clear career development path.
  • 25+ days paid vacation, 100% paid sick leave for first 7 days, and additional health insurance.

Wolt

Wolt creates technology that brings joy, simplicity and earnings to neighborhoods, starting with food delivery and now delivering almost everything across 500+ cities in 30 countries. In 2022, they joined forces with DoorDash and foster a culture of learning, building, and shipping more, challenging employees with a self-starter, entrepreneurial spirit.

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