Responsibilities:
- Handle high volumes of live chat and support tickets.
- Identify and evaluate customers' needs to deliver satisfaction.
- Manage complaints and provide proper solutions.
Requirements:
- 1+ years of customer-facing experience.
- Strong IT proficiency.
- Fluent in English and Latvian.
Why Binance:
- Shape the future with the world’s leading blockchain ecosystem.
- Tackle unique, fast-paced projects with autonomy.
- Thrive in a results-driven workplace.
Binance
Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange. They are trusted by 300+ million people in 100+ countries, offering a wide range of digital-asset products and services with industry-leading security and a user-centric global organization.