Respond to customer inquiries via telephone, email, and chat in German, adhering to company communication standards and response time requirements.
Resolve customer issues and provide efficient, effective solutions in accordance with established protocols.
Document all customer interactions and maintain accurate records within the support management system.
AUTODOC is Europe’s leading online platform for the automotive aftermarket. They have evolved from a local specialist into a digital-first, e-commerce powerhouse with strong German roots and an expansive reach across 27 European countries. Their team consists of more than 5,500 professionals from over 50 different countries.
Own a defined geographic territory and build strong relationships with healthcare professionals through consistent on-site presence.
Prospect directly in the field to secure meetings and uncover real operational pain points.
Collaborate with Marketing and Sales leadership to refine messaging and improve go-to-market playbooks.
Tandem Health is building a clinician copilot platform designed by clinicians to streamline medical notes and workflows. They are a fast-scaling health-tech startup backed by top investors with a global expansion focus and a culture of speed, curiosity, and ownership.
Provide care to users through calls, chats and email, guiding them to achieve their online goals.
Analyze user behavior and content to improve satisfaction and recommend solutions.
Collaborate with product teams to enhance user experience and support processes.
Wix makes it possible for anyone to succeed online. With around 5,500 employees in 22 countries, we foster a collaborative culture where small teams work closely together.
Handle inbound calls, chats, and web inquiries in both English and Spanish.
Conduct initial case screenings for auto accidents, slip and fall, and other personal injury cases.
Read and analyze medical records, accurately enter case information in CRM systems, and schedule appointments with attorneys.
Solvo Global is a company that provides staffing and outsourcing solutions. They focus on connecting talent with opportunities across various industries, emphasizing a collaborative and supportive work culture.
Ensure timely, high-quality coding analysis production by tracking performance and enforcing standards.
Manage content searches, uploads, and data checks while supporting junior coding teams with guidance.
Assist with data exports, charting, and report production using Excel and PowerPoint.
Cision is a global leader in consumer and media intelligence, engagement, and communication solutions. Serving over 75,000 companies including 84% of the Fortune 500, the company fosters an inclusive culture committed to diversity and innovation.
Manage inbound leads and outbound targeted prospects to generate new business opportunities.
Generate value for potential customers and book product demonstration webinars and calls.
Exceed key performance indicators including calls scheduled, completed, and qualified opportunities.
Quadient supports businesses in digital transformation with automation processes. The company fosters a diverse, inclusive culture with a people-first community and offers global opportunities for growth.
Actively acquire new customers in the healthcare sector through cold calling, appointment scheduling, product presentations, and closing deals.
Represent Tandem Health at trade fairs, conferences, and industry events, serving as an ambassador for our mission and solutions.
Build and maintain sustainable relationships with physicians, doctors, practice managers, and key decision-makers across the healthcare sector.
Tandem Health is reimagining healthcare by putting clinicians first with a platform designed by clinicians. They are a fast-scaling health-tech company backed by top investors and expanding globally, valuing impact and innovation.
Provide exceptional customer service and support, acting as the main point of contact.
Address inquiries, resolve issues, and ensure customer satisfaction with empathy.
Collaborate across departments to ensure customers receive the attention they need.
Helpware is a technology-driven company with offices in the United States, Ukraine, Mexico, Germany, Albania, Poland, Georgia, Puerto Rico, Uganda, and the Philippines, providing Customer and Operational Support for modern companies. Their team of professionals is motivated to provide top-notch value-added services to their partners by leveraging empowered teams, innovative solutions, and technologies.
Serve as the first point of contact for brokers and policyholders, answering inquiries via live chat, email, and occasionally phone.
Educate customers about Coalition's products, including the online broker platform and cybersecurity platform for policyholders.
Collaborate cross-functionally with sales, security, insurance, and claims teams to route and resolve customer issues efficiently.
Coalition is the world's first provider of active insurance, preventing digital risks before they occur. Founded in 2017, the company combines comprehensive insurance coverage with innovative cybersecurity tools and has a remote-first, inclusive culture.
Generate interest in Jitterbit's product offerings by prospecting and consulting clients on the hyper-automated platform.
Execute targeted campaigns with sales and marketing to set qualified meetings and drive net new pipeline revenue.
Use Salesforce, LinkedIn, and ZoomInfo to tailor messaging, develop SQLs, and exceed monthly quotas.
Jitterbit is a leading data, application, and process workflow automation solution. It is a mission-driven company with a flexible, remote-friendly culture that powers people to perform their best.
Conduct outbound calls to potential clients and decision-makers.
Manage follow-ups through effective email communication.
Identify business opportunities and schedule sales meetings.
Solvo Global connects top talent with international companies, offering remote work opportunities. They are a growing organization focused on building strong teams and fostering a collaborative culture.
Coordinate qualitative projects and assist Project Managers in meeting client specifications.
Manage recruitment of respondents, including panel sourcing, screening, and finalizing spreadsheets.
Oversee vendors and freelancers, negotiate costs, and ensure quality deliverables.
M3 is a Japanese global leader in healthcare technology and research solutions, with over 5.8 million physician members globally. The company is publicly traded on the Tokyo Stock Exchange and was listed in Forbes' Global 2000 in 2020.
Doing a comprehensive assessment of diverse task categories.
Analyzing and evaluating search outcomes for App Store Content.
Conducting research using online tools to assess and validate query accuracy.
TELUS Digital enhances the world's data to enable better AI via human intelligence. With a skilled team of AI specialists and over one million crowd contributors, they empower generative AI, computer vision, and natural language processing models.
Provide care to users through calls, chats, and email to help them achieve their online goals.
Analyze user behavior and content to improve satisfaction and guide business success.
Collaborate with product teams to influence support and enhance user experience.
Wix makes it possible for anyone to succeed online. Since 2006, we’ve grown to around 5,500 employees in 22 countries, launched over 40 products, and serve over 278 million users worldwide.
Own 250+ DACH accounts, proactively identifying expansion, cross-sell, and renewal opportunities through value-based conversations in German and English.
Execute renewal cycles ahead of subscription end dates, identifying churn risk early and influencing positive outcomes.
Build 12-month customer roadmaps progressing each account toward their platform goals, with regular health checks and quarterly discovery conversations.
Canto is a leader in digital asset management (DAM), empowering businesses to organize, manage, and distribute their digital assets seamlessly. With 4,000+ customers worldwide, their success is driven by passionate people who bring creativity, collaboration, and innovation to everything they do.
Provide technical support and troubleshooting for antivirus software issues.
Assist customers with app functionality, subscriptions, account maintenance, cancellations, and refunds.
Guide customers through step-by-step troubleshooting to ensure optimal use of antivirus features.
Cross Border Talents is a recruitment agency connecting multilingual talent with international companies. They focus on matching candidates with roles in customer support and technology across Europe.
Manage sales cycles from discovery to close, conducting sales calls to articulate Toptal's value proposition.
Deliver a customer-centric experience by building rapport, researching clients, and staying on top of industry trends.
Collaborate with team members using Zoom and Slack to handle high-volume inbound inquiries.
Toptal is a global network of top talent in business, design, and technology that enables companies to scale their teams on-demand. With $200+ million in annual revenue and team members based around the globe, Toptal is the world’s largest fully remote workforce.
Answer inbound calls with professionalism and customer service, resolving inquiries and triaging as needed.
Assist with appointment scheduling, outreach for missed appointments, and document call data.
Maintain confidentiality and compliance with HIPAA while supporting clinical teams and call center metrics.
New York Psychotherapy and Counseling Center is New York State's largest community mental health clinic, serving over 15,000 clients monthly through in-person and telehealth services. A mission-driven organization with over 50 years of experience, recognized as a Top Place to Work and Top Mental Health Care Provider in New York.
Provide day-to-day support to the Account Management Team, handling order management, delivery coordination, returns, reships, and customer data maintenance.
Serve as a key point of contact for escalations from platform partners, ensuring timely and high-quality issue resolution.
Identify process gaps and help develop initiatives to continuously improve service quality.
Spreetail propels brands to increase their ecommerce market share globally while improving operational costs. It is building one of the fastest-growing ecommerce companies in history.
Assist clients in initiating auto insurance claims and provide guidance through the initial reporting process.
Follow up with insurance companies to check claim status and troubleshoot any blockers in processing.
Serve as a primary point of contact for clients, insurance providers, and third parties to maintain clear communication.
Lendbuzz develops innovative technologies to provide underserved and overlooked borrowers with better access to credit. They value diversity and have built a company culture around independent and critical thinking.