CX Specialist (French & English speaker)

Our Mission:

• Inspire and empower everyone to fight food waste together.
• Connect businesses with surplus food to consumers via our marketplace app.

Your Role:

• Be the main point of contact for users and partners, ensuring outstanding customer service.
• Handle priority situations with high care and proactively contact users and stores when necessary.
• Help build processes to encourage sustainable lifestyles.

What We Offer:

• A rare opportunity to work in a social impact company and certified B Corp.
• An open company culture with independence and room to unleash creativity.
• Inclusive benefits with flexible working hours and generous vacation policies.

We Are Looking For:

• Experience in Customer Service or Account Management.
• Full written and verbal proficiency in French and English.
• A first-class communicator who can set the bar high.