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What you'll do:
- Manage ticketing, customer resolution, and the emergency phone line.
- Build and validate customized glossaries from customer materials.
- Guide customers on best practices and support sales data needs.
Why you're a fit:
- Strong database skills and large data set experience.
- Expert researcher with attention to detail and strong English.
- Self-starter excited about AI and tech.
Work:
- Fully remote in US, Canada, or UK with GMT-aligned hours.
- Remote-first culture with optional Los Altos office and work-life balance.
Wordly.ai
Wordly.ai is an AI-powered translation startup offering real-time interpretation in 50+ languages for events and meetings. The company is a fast-growing, remote-friendly team of industry veterans focused on performance, innovation, and customer success.