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- Provide non-voice support via email and chat to Spotify users.
- Handle common how-to and FAQ questions.
- Assist with account and payment-related issues.
Requirements:
- Fluency in French (C1) and English (C1).
- Valid EU work permit to work in Bulgaria.
- Availability to work flexible shifts including weekends.
Benefits:
- Fully remote training and work from anywhere in Bulgaria.
- Food vouchers and Multisport card partially covered.
- Performance bonuses and world-class training.
Culture:
- Inclusive, multicultural environment with digital onboarding.
- Recognition and referral programs.
- Engaging employee events and wellness initiatives.
Sutherland
Sutherland is a global digital transformation company that provides business process and technology solutions. At Sutherland Bulgaria, we focus on bringing great people together to do exceptional things, fostering an international, positive, and collaborative environment.