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About the Role:
- Keep customer satisfaction high at FINN.
- Work closely with the customer service team and team lead.
Key Responsibilities:
- Answer customers via phone, LINE, Facebook, and email.
- Resolve complaints, explain solutions, and follow up.
- Share recurring issues with management.
Why FINN:
- Fully remote with rotating 7-hour shifts.
- Competitive hourly pay with growth opportunities.
FINN
FINN is a fintech company building transparent products that improve financial well-being for employees, including earned wage access and money management tools. Founded in 2022, FINN is the largest early wage access provider in Southeast Asia and is expanding globally.