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About the Role:
- Provide customer support via email and online channels.
- Turn user feedback into actionable product insights.
- Optimize FAQs and SOPs with cross-functional teams.
What We Need:
- Fluent Chinese typing and clear communication.
- Patience, empathy, and stable emotional management.
- Availability for night shifts, weekends, and holidays (20+ hours/week).
Why Us:
- Fully remote and flexible working hours.
- Join a Forbes Asia recognized startup.
- Real impact and a growth-oriented culture.
AmazingTalker
AmazingTalker is an online tutoring platform connecting students and teachers worldwide. It is an A-round funded startup recognized by Forbes Asia, with a culture that values proactive problem-solving and learning from failure.