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Key Responsibilities:
- Serve as primary point of contact for customers, sales representatives, and partners.
- Research and process orders, investigate issues, and coordinate with internal teams.
Qualifications:
- High school diploma or equivalent required; some college preferred.
- Two to three years of prior customer service experience in distribution or support center preferred.
What We Offer:
- Competitive salary of $45,225 per year with bonus or profit share eligibility.
- Opportunity to work remotely or on-site in a supportive team environment.
Penguin Random House LLC
Penguin Random House, LLC is the world's largest general trade book publisher and a division of Bertelsmann AG, a leading media company. The company values a diverse workforce and emphasizes professional ethics, accountability, and exceptional customer service in a fast-paced team environment.