Source Job

US

  • Takes incoming calls and places outbound calls as necessary.
  • Processes and replies to Customer Service emails as assigned by leadership.
  • Makes changes and endorsements to policies that may or may not require a license.

Customer Service Call Center Communication Multi-tasking

20 jobs similar to Remote Licensed Customer Service Representative

Jobs ranked by similarity.

US 3w PTO

  • Provides timely, accurate, and responsive information to policyholders and agents.
  • Independently solves problems relating to policies and escalates others as needed.
  • Identifies and analyzes customer policy needs to ensure high customer satisfaction.

Liberty Mutual strives to create a workplace where everyone feels valued and supported. They foster an inclusive culture with comprehensive benefits, workplace flexibility, and professional development opportunities.

US 3w PTO

  • Assists customers by building rapport and efficiently handling inbound calls.
  • Delivers expertise by assessing customer and agent needs to drive satisfaction.
  • Provides guidance and recommendations to help customers protect what matters most.

Liberty Mutual is a Fortune 100 Company. They deliver exceptional customer experiences through integrity, expertise, care, and simplicity and prioritize personal and professional growth.

$40,000–$100,000/yr
US 3w PTO

Handle inbound calls and warm leads, consulting with customers on their insurance needs to convert sales leads into policyholders. Represent the Liberty Mutual brand, connecting customers to the right products for their individual needs. Work at the office or from home, adapting well to different environments and schedules.

At Liberty Mutual, their goal is to create a workplace where everyone feels valued, supported, and can thrive, building an environment that welcomes perspectives.

$40,222–$48,267/yr
Canada 4w PTO

  • Manage a caseload of in-progress applications through the underwriting process
  • Coordinate and follow up on medical exam bookings with vendors and clients
  • Handle inbound calls and respond to client emails

PolicyMe is Canada’s leading digital insurance solution, offering straightforward and affordable financial protection for families. They operate with a remote-first culture and have sold over $10 billion in insurance coverage since 2018.

US 3w PTO

  • Handling inbound calls and warm leads.
  • Consulting with potential and existing policyholders on insurance needs.
  • Matching coverages, products, and benefits to convert sales leads into policyholders.

Liberty Mutual is a Fortune 100 company in the insurance industry. They value hard work, integrity, and commitment, offering benefits that support employees' lives and well-being, and fostering an inclusive culture where everyone can thrive.

US Unlimited PTO

  • Support the onboarding process of new groups from application through to successful enrollment.
  • Work with customers on their annual benefits renewal process and any coverage or carrier changes.
  • Utilize phone, text, and email to provide proactive onboarding support and reconcile issues for customers.

SimplyInsured aims to alleviate concerns surrounding health insurance by providing transparent, accessible solutions to small business owners. With over 20,000 customers and key partnerships, they are rapidly expanding within the health insurance industry.

$40,000–$41,000/yr
US

  • Correspond with callers providing benefit information, claim status, or general health plan information.
  • Thoroughly and accurately answer questions about customers’ healthcare accounts.
  • Handle 35-50+ inbound and outbound phone calls per day.

Point C is a National third-party administrator (TPA) with local market presence that delivers customized self-funded benefit programs.

US

  • Provide customer service and interpersonal communication skills to support the ICE law enforcement mission.
  • Maintain public and community relations by answering incoming calls and processing web tips.
  • Review, analyze, and process tips for further action.

SteerBridge Strategies is a CVE-Verified Service-Disabled, Veteran-Owned Small Business delivering professional services to the U.S. Government and private sector.

US

  • 100% remote work opportunity.
  • No cold calling is required, ever.
  • High-quality leads are provided and called for you.

Garcia Agency is a fast-growing, tech-driven insurance organization. We are looking for experienced agents who want a smarter way to build their business and provide a system that delivers warm, qualified leads.

US

  • Responsible for creating a positive 1st impression of SelectQuote and answering inbound calls.
  • Execute transfer of potential customers to a licensed insurance agent and educate consumers on SelectQuote's value proposition.
  • Meet and exceed specified monthly goals for transfer rates and other key performance indicators.

SelectQuote helps customers protect what they value most by offering various insurance options. They have over 2 million families trusting them with their insurance needs and provide unmatched career growth opportunities.

US Unlimited PTO

  • Assist potential customers with navigating the online insurance shopping experience.
  • Answer and resolve basic administrative and billing questions for existing customers.
  • Propose process and product solutions to improve the customer experience.

SimplyInsured's mission is to eliminate fear in health insurance by helping small business owners purchase the right insurance for their employees. With over 20,000 customers and partnerships with NetSuite, Toast, and Square, they are disrupting the industry by making it more transparent and accessible.

100% remote role with zero cold calls using warm leads only. Agents will utilize modern, automated sales tools. Management and agency-builder tracks are available.

Garcia Agency is redefining how agents build their book of business by creating a system that actually supports agents' income goals.

  • Handle customer inquiries via phone, email, and chat with professionalism.
  • Provide accurate information about products, services, and policies.
  • Troubleshoot and resolve customer complaints and issues.

TBS Investment & Management Company is dedicated to supporting their members' success by ensuring warehouses run smoothly. They foster a collaborative environment where individuals thrive on handling diverse tasks and solving challenges to enhance customer experiences.

$50,000–$55,000/yr
US

  • Manage service tasks, process renewals, and respond to policy-related inquiries.
  • Maintain client satisfaction and ensure timely and accurate handling of insurance documents and communications.
  • Assist clients in filing and updating insurance claims.

Leavitt Group is one of the largest privately-held insurance brokerages in the nation, with over 275 locations across 27 states.

  • Serving as the first point of contact for members and providers.
  • Navigating multiple systems and balancing several interactions at once.
  • Documenting thoroughly, taking ownership of issues, and following through until every customer feels heard and supported.

Guidehealth is a data-powered healthcare company dedicated to operational excellence. They aim to make healthcare affordable, improve patient health, and restore fulfillment for providers. Driven by empathy and powered by AI, Guidehealth leverages remotely-embedded Healthguides and a Managed Service Organization.

US 2w PTO 10w maternity 6w paternity

  • Connecting with Potential Customers: Handling inbound inquiries via phone, email, and text to understand customer needs and recommend tailored insurance solutions that fit their unique situation
  • Exceeding Sales Targets: Consistently meeting or exceeding sales goals by building strong relationships, applying effective sales techniques, and ensuring that every interaction adds value for the customer
  • Showcasing Our Products: Clearly communicating the benefits of our insurance offerings, addressing customer questions with confidence and delivering exceptional service throughout the process

Kin Insurance is redesigning insurance to be smarter, faster, and centered on the customer. They use intelligent pricing, offer seamless bundling, and make every step simple and friction-free. Kin's approach has fostered amazing growth, attracted marquee investors.

  • Work from home, or anywhere you choose.
  • Qualified leads connected for you.
  • Cutting edge CRM and training platform.

They are an agency built for the future that uses technology, automation, and marketing funnels to keep the the pipeline full. The job posting emphasizes modern sales systems and a remote work environment.