Source Job

$50,000–$55,000/yr
US

  • Manage service tasks, process renewals, and respond to policy-related inquiries.
  • Maintain client satisfaction and ensure timely and accurate handling of insurance documents and communications.
  • Assist clients in filing and updating insurance claims.

Communication Customer Service Microsoft Office

13 jobs similar to Customer Service Agent

Jobs ranked by similarity.

US

  • Manage an assigned book of business, ensuring account retention and supporting new business.
  • Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions.
  • Handle customer service requests, policy administration, billing, claims, and coverage analysis.

Insurance Office of America (IOA) is the fourth largest privately held insurance brokerage in the United States, providing insurance and risk management solutions.

$55,000–$65,000/yr
US

  • Enter new cases in the Agency Management System and monitor the New Business email inbox.
  • Review applications, submit offers, order medical exams, and track case progress.
  • Maintain relationships with agents and underwriters, and seek ways to improve processes.

Modern Life is a technology-enabled brokerage that uses digital tools and expert support to empower advisors with life insurance. They are backed by $35M from top-tier investors including Thrive Capital, New York Life, and Northwestern Mutual, and are experiencing high growth.

$29,608–$51,814/yr
Canada

  • Act as the first point of contact to customers who are reporting an insurance claim.
  • Gather and record all relevant information regarding the insurance claim and enter data into system.
  • Provide ad-hoc administrative support to the claims department.

As Canada’s most cutting-edge home insurance carrier, Max Insurance is entering a period of exciting growth.

  • Assist clients in the initiation of auto insurance claims, providing guidance and support through the initial reporting process.
  • Follow up with insurance companies to check on status of claims and troubleshoot any hold ups / blockers in their processing.
  • Gather and review all necessary documentation related to insurance claims, including accident reports, policy details, and other relevant information.

Lendbuzz develops innovative technologies that provide underserved and overlooked borrowers with better access to credit.

US Unlimited PTO

  • Support the onboarding process of new groups from application through to successful enrollment.
  • Work with customers on their annual benefits renewal process and any coverage or carrier changes.
  • Utilize phone, text, and email to provide proactive onboarding support and reconcile issues for customers.

SimplyInsured aims to alleviate concerns surrounding health insurance by providing transparent, accessible solutions to small business owners. With over 20,000 customers and key partnerships, they are rapidly expanding within the health insurance industry.

$45,000–$65,000/yr
US 3w PTO 14w maternity 8w paternity

Connect with customers via calling, email, and text, while understanding their insurance needs and presenting suitable solutions. Communicate the unique features and benefits of various insurance carrier’s products, addressing any inquiries or concerns. Work leads provided by the company to maximize your sales potential and conversion rate.

Kin is redesigning insurance to be smarter, faster, and centered on the customer.

Assist clients by providing product and service information and resolving complaints. Assess risks for automobile and property policies, applying proper underwriting standards. Attract potential clients by answering questions and providing information regarding products and services.

At the OTIP Group of Companies (OGC), they believe that something special happens when employees feel valued for the work they do.

India Philippines

  • Serve as the primary operational support for one or more Risk Advisors, ensuring seamless day-to-day account management.
  • Lead the preparation and review of insurance quotations, proposals, renewals, and endorsements for accuracy and completeness.
  • Oversee accurate data entry and maintenance across web-based insurance systems, CRMs, and editable PDFs.

Frontier is a subsidiary of Fresh Prints that helps companies grow full-time, cross-functional teams abroad by hiring smart people and placing them into the best companies.

$39,520–$43,680/hr
USA

  • Provide administrative support across client-facing operations.
  • Manage inbound and outbound communications and update CRM systems.
  • Maintain regulatory compliance and support cross-department efforts.

Sentry Credit is a company specializing in collections operations.

LATAM

  • Answer and manage a high volume of inbound calls from customers.
  • Assist clients with common insurance related requests, including payments, vehicle changes, policy updates, address verification, and basic coverage questions.
  • Process daily transactions and payments received from customers.

Inside Out Insurance is a fast-growing, full-service insurance brokerage based in Texas, serving a diverse customer base across auto, home, business, commercial, life, and health insurance lines. The company values reliability, professionalism, and excellent communication, especially because customer interactions require clear bilingual support in both English and Spanish.

US 3w PTO

  • Assists customers by building rapport and efficiently handling inbound calls.
  • Delivers expertise by assessing customer and agent needs to drive satisfaction.
  • Provides guidance and recommendations to help customers protect what matters most.

Liberty Mutual is a Fortune 100 Company. They deliver exceptional customer experiences through integrity, expertise, care, and simplicity and prioritize personal and professional growth.

Looking for someone driven to deliver exceptional client experiences. Responsibilities include building and maintaining strong client relationships. Also responsible for ensuring the timely and successful delivery of our solutions according to client needs.

INFUSE has built a reputation as a beloved employer by prioritizing employee satisfaction and creating a workplace where everyone feels valued and connected.

US

Manage day-to-day servicing of employee benefits accounts and act as the primary client contact. Develop and maintain strong relationships with clients, carriers, and internal teams, including offshore support. Oversee policy renewals, new business placements, and account growth opportunities.

Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements.