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  • Assist clients in the initiation of auto insurance claims, providing guidance and support through the initial reporting process.
  • Follow up with insurance companies to check on status of claims and troubleshoot any hold ups / blockers in their processing.
  • Gather and review all necessary documentation related to insurance claims, including accident reports, policy details, and other relevant information.

Insurance Communication Customer Service Problem-solving

7 jobs similar to Insurance Claims Associate (Trilingual / Bilingual) - Remote

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$29,608–$51,814/yr
Canada

  • Act as the first point of contact to customers who are reporting an insurance claim.
  • Gather and record all relevant information regarding the insurance claim and enter data into system.
  • Provide ad-hoc administrative support to the claims department.

As Canada’s most cutting-edge home insurance carrier, Max Insurance is entering a period of exciting growth.

$1,327–$1,327/yr
Mexico 2w PTO

  • Establishes a connection with customers to gather and capture information, to file a first notice of loss claim
  • Provides an overview of the basic claims process and information of a general nature to customers.
  • Receives, screens, and routes incoming telephone calls and other electronic correspondence.

Integon is a division in Mexico of one of the largest insurance companies in the United States of America. They provide support to its insurance company affiliates, offering property and casualty insurance products and have been certified as a Great Place To Work since 2019.

Assist clients by providing product and service information and resolving complaints. Assess risks for automobile and property policies, applying proper underwriting standards. Attract potential clients by answering questions and providing information regarding products and services.

At the OTIP Group of Companies (OGC), they believe that something special happens when employees feel valued for the work they do.

$50,000–$55,000/yr
US

  • Manage service tasks, process renewals, and respond to policy-related inquiries.
  • Maintain client satisfaction and ensure timely and accurate handling of insurance documents and communications.
  • Assist clients in filing and updating insurance claims.

Leavitt Group is one of the largest privately-held insurance brokerages in the nation, with over 275 locations across 27 states.

$45,760–$58,240/hr
US

  • Ensure timely and accurate payment of medical claims, following health plan policies and procedures.
  • Maintain accurate and up-to-date notes of all claims processed.
  • Process appeals and disputes by gathering and verifying claim information and communicating outcomes.

Sana Benefits aims to create an easy healthcare experience. They focus on providing seamless care and affordable benefits to small businesses.

US Canada

  • Serve as a critical operations expert, ensuring every case is handled with exceptional accuracy, urgency, and care.
  • Play a pivotal role in driving pre-litigation personal injury cases through their critical early stages, including initiating claims and managing medical records.
  • Collaborate with lead paralegals to prepare complete, accurate case files for demand, communicate with clients daily, and spot operational inefficiencies.

EvenUp empowers personal injury lawyers and victims to get the justice they deserve using technology and AI; they are backed by top VCs and are one of the fastest-growing

$45,000–$65,000/yr
US 3w PTO 14w maternity 8w paternity

Connect with customers via calling, email, and text, while understanding their insurance needs and presenting suitable solutions. Communicate the unique features and benefits of various insurance carrier’s products, addressing any inquiries or concerns. Work leads provided by the company to maximize your sales potential and conversion rate.

Kin is redesigning insurance to be smarter, faster, and centered on the customer.