Bilingual Customer Service Broker - Home & Auto Insurance

In this role you will:

-Directly respond to telephone inquiries and written requests, processing changes directly into the computer system.

-Resolve product and service problems by clarifying client complaints and determining the cause.

-Attract potential clients by answering questions and providing information regarding products and services.

Additional responsibilities include:

-Preparing and drafting responses to routine correspondence and processing rewrites and remarkets.

-Maintaining a comprehensive log and diary system, flagging contentious issues for discussion with management.

-Performing other duties within competence, as assigned, while keeping information confidential.

Benefits:

-Rewarding salary and bonuses that truly value your dedication

-Defined benefit pension plan for a financially confident retirement

-Flexible options to work from home and opportunities for advancement