Manage the Head of Risk’s email inbox, ensuring critical items are addressed.
Assist with scheduling meetings and coordinating calls to support the risk team.
Help triage SLA breaches and communicate with other Risk team members.
Frontier is a subsidiary of Fresh Prints that helps companies grow full-time, cross-functional teams abroad by hiring the smartest people and placing them into the best companies.
Manage an assigned book of business, ensuring account retention and supporting new business.
Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions.
Handle customer service requests, policy administration, billing, claims, and coverage analysis.
Insurance Office of America (IOA) is the fourth largest privately held insurance brokerage in the United States, providing insurance and risk management solutions.
Answer and manage a high volume of inbound calls from customers.
Assist clients with common insurance related requests, including payments, vehicle changes, policy updates, address verification, and basic coverage questions.
Process daily transactions and payments received from customers.
Inside Out Insurance is a fast-growing, full-service insurance brokerage based in Texas, serving a diverse customer base across auto, home, business, commercial, life, and health insurance lines. The company values reliability, professionalism, and excellent communication, especially because customer interactions require clear bilingual support in both English and Spanish.