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• Provide quality customer service experience to consumers and customers.
• Communicate effectively with consumers via various channels (telephone, email, chat, social media, etc.).
• Problem solve in a professional and effective manner.

Jobgether is a platform that uses an AI-powered matching process to connect job seekers with potential employers. They ensure applications are reviewed quickly, objectively, and fairly, and provide a shortlist of top-fitting candidates to hiring companies.

• Handle inbound and outbound calls, conduct surveys, and gather feedback.
• Ensure customer satisfaction and help clients improve their business strategies.
• Collect and record accurate data from each call to provide detailed reports.

Kestell Company REALTORS is seeking a highly motivated and customer-centric individual to join their growing team as a Remote Call Center Agent.

• Provide administrative support across client-facing operations.
• Manage inbound and outbound communications and update CRM systems.
• Maintain regulatory compliance and support cross-department efforts.

Sentry Credit is a company specializing in collections operations.

• Provide direct support for Greenstone products, resolving customer issues and complex cases as needed.
• Supervise, coach, and motivate Tier I and Tier II support teams, fostering a collaborative and high-performance environment.
• Lead by example: actively participate in frontline support and complex case resolution, modeling best practices for the team.

Greenstone Systems delivers innovative, mission-critical solutions to North American agribusinesses. They hold a leading share of the U.S. grain origination software market, supporting more than 400 customers and 5,000+ ERP users across North America. Cultura’s employees are the heart of their business, a team bursting with talent, helping their customers feed the growing world.

• Handle customer inquiries via phone, email, and chat with professionalism.
• Provide accurate information about products, services, and policies.
• Troubleshoot and resolve customer complaints and issues.

TBS Investment & Management Company is dedicated to supporting their members' success by ensuring warehouses run smoothly. They foster a collaborative environment where individuals thrive on handling diverse tasks and solving challenges to enhance customer experiences.

• Answer incoming calls and assist customers, pharmacies, and doctor offices.
• Research information in databases to resolve customer service issues.
• Maintain composure in escalated situations.

At Qualfon, they are focused on delivering engaging interactions and positive experiences that leave a lasting impression.

Conduct investigative assignments primarily by phone and online research. Plan investigative strategies by reviewing case documentation and client instructions. Write detailed, accurate, and unbiased reports that clearly document findings and conclusions.

CoventBridge Group is a global leader in full-service investigations providing Surveillance, SIU and Compliance, Claims Investigation, and Counter-Fraud Programs.

• Handle inbound participant and TPA calls, emails, and voicemails.
• Resolve client issues, concerns, and inquiries regarding benefit programs.
• Support the outside sales team by researching and assisting with operational questions.

Five Star Call Centers provides customer service solutions. They focus on delivering exceptional customer experiences in a fast-paced environment.

• Assists customers by building rapport and efficiently handling inbound calls.
• Delivers expertise by assessing customer and agent needs to drive satisfaction.
• Provides guidance and recommendations to help customers protect what matters most.

Liberty Mutual is a Fortune 100 Company. They deliver exceptional customer experiences through integrity, expertise, care, and simplicity and prioritize personal and professional growth.

• Correspond with callers providing benefit information, claim status, or general health plan information.
• Thoroughly and accurately answer questions about customers’ healthcare accounts.
• Handle 35-50+ inbound and outbound phone calls per day.

Point C is a National third-party administrator (TPA) with local market presence that delivers customized self-funded benefit programs.

This position is responsible for professional communication with customers. Effectively utilize Integreon’s Workflow management tools and establish project priority to meet deadlines. Work with Integreon Associates to appropriately assign projects to meet client needs.

Integreon is a trusted, global provider of award-winning legal and business solutions to leading law firms, corporations and professional services firms.

• Manage service tasks, process renewals, and respond to policy-related inquiries.
• Maintain client satisfaction and ensure timely and accurate handling of insurance documents and communications.
• Assist clients in filing and updating insurance claims.

Leavitt Group is one of the largest privately-held insurance brokerages in the nation, with over 275 locations across 27 states.

Build rapport with families, healthcare providers, and insurance companies in a compassionate and efficient manner over the phone. Educate potential families about the evaluation appointment, treatment process, and insurance process. Handle variable call-volume on multiple queues, averaging 40 to 70 calls a day.

Cranial Technologies is dedicated to researching, diagnosing, and treating plagiocephaly (commonly called flat head syndrome).

Engage directly with customers via phone, email, and live chat to deliver outstanding support and service. Manage a variety of front-facing interactions, ensuring every conversation reflects a commitment to excellence and care. Provide fast, friendly, and solution-oriented support, resolving questions or guiding someone through a challenge.

AlertMedia helps organizations protect their people and businesses through all phases of an emergency through threat intelligence and communications.

• Review and process applications in all DOHMH license applications and all relevant information.
• Under supervision, perform clerical work including routine data processing functions, recording, researching, checking and maintaining records and furnishing information to licensing applicants.
• Check records for accuracy of information and for conformity with established policy and procedures.

The NYC Department of Consumer and Worker Protection (DCWP) protects and enhances the daily economic lives of New Yorkers to create thriving communities. DCWP licenses nearly 45,000 businesses in more than 40 industries and enforces key consumer protection and workplace laws.

• Guide and manage a team of frontline associates in a remote call center environment.
• Oversee scheduling, performance metrics, and workforce management to ensure smooth operations.
• Collaborate with cross-functional departments to improve the customer experience and support process enhancements.

Fortune Brands Innovations, Inc. is an industry-leading home, security and digital products company focused on exciting opportunities within the home and building markets.

• Support operations, project coordination, order processing, and customer communications.
• Respond to LinkedIn campaign inquiries and update CRM.
• Process customer and partner orders, track shipments, and schedule projects.

20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets.

• Be the primary point of contact for all providers.
• Provide professional, accurate and timely responses to all provider inquiries.
• Maintain a current knowledge of all contract requirements and objectives.

Machinify is a leading healthcare intelligence company with expertise across the payment continuum, delivering unmatched value, transparency, and efficiency to health plans.

Looking for someone driven to deliver exceptional client experiences. Responsibilities include building and maintaining strong client relationships. Also responsible for ensuring the timely and successful delivery of our solutions according to client needs.

INFUSE has built a reputation as a beloved employer by prioritizing employee satisfaction and creating a workplace where everyone feels valued and connected.

• Configure campaigns and queues (Five9 or similar)
• Pull/export contact center data (CSV-style)
• Build reports in Excel for ops teams

Urrly uses AI to review every application against the same clear requirements for the role, meaning every candidate is evaluated on job-related factors like skills, certifications, and experience—not on personal attributes. Their goal is to create a more objective, consistent, and equal opportunity hiring process for all applicants.