Remote Licensed Customer Service Representative

Responsibilities:

• Maintains a concern for timeliness and completeness when interacting with clients and partners.
• Documents all activity in online client file to ensure quality and responsiveness.
• Provides prompt, efficient, high-quality service to all clients.

Required Skills:

• Minimum of 2 years of Customer Service or 1 year of Call Center experience.
• Must have Personal Lines Insurance License.
• The ability to learn insurance products and grow in product knowledge.

Additional Requirements:

• Capable of multi-tasking and prioritizing workloads while adhering to deadlines.
• The ability to interact and communicate effectively in a team environment.
• Demonstrates behavior aligned with the corporate culture.