New Customer Support Representative (Employee Health Insurance)

Job Summary:

• Provide service to SimplyInsured customers.
• Help customers via chat, phone, and email.
• Serve as a trusted representative of the SimplyInsured brand.

What You’ll Do:

• Assist potential customers with navigating our online insurance shopping experience.
• Work with existing customers to answer and resolve basic administrative and billing questions.
• Contribute daily to the Support team’s mission to delight our customers.

What You’ll Bring:

• 1-2 years of experience in customer service or sales role.
• Able to work in a high-volume contact center environment.
• Fantastic oral and written communication skills.

What We Offer:

• “Take what you need” time off plan.
• 100% Medical, Dental, and Vision Insurance coverage options for employee and dependents.
• Fully Remote