Roadie

2 open remote positions

Roadie, a UPS company, is a leading logistics and delivery platform that helps businesses tackle the complexities of modern retail with unmatched delivery coverage, flexibility and visibility. With a network of more than 310,000 independent drivers nationwide, Roadie offers flexible delivery solutions that make complex logistics challenges easy.

PTO Distribution 1 of 2 jobs

Unlimited PTO 1 jobs (50%)

Benefits Overview 2 of 2 jobs

401(k) (2) Sabbatical (2) Student loan repayment (2) WFH stipend (2) Dental (1) Family leave (1) Health insurance (1) Medical (1) PTO (1) Paid wellness days (1) Tuition assistance (1) Tuition reimbursement (1) Unlimited PTO (1) Vision (1) Wellness Days (1)

CX Content Specialist

16 days ago

US Unlimited PTO

Create and refine CX content that aligns with Roadie’s voice and style.
Regularly audit internal and external Salesforce content for accuracy and relevance.
Translate process maps and workflows into clear, digestible guides for CX team members.

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Customer Support Specialist

22 days ago

Provide phone, email, and text-based support to customers, partners, users, and community members.
Proactively monitor in-progress deliveries and take corrective action when necessary.
Collaborate with team members from various departments to ensure seamless delivery experience.

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PTO Distribution 1 of 2 jobs

Benefits Overview 2 of 2 jobs

Open Positions

CX Content Specialist

Customer Support Specialist