Manage all tasks related to customer billing, accounts receivable, and collections, while improving processes to support growth.
Partner with Sales, Client Success, and Revenue Operations to operationalize billing requirements and resolve exceptions.
Support month-end close, audits, and revenue close while ensuring accuracy and compliance with GAAP.
Included Health is a healthcare company delivering integrated virtual care and navigation, with a mission to raise the standard of healthcare for everyone. It is a fast-growing, remote-first company with a start-up culture.
Serve as the primary contact for client billing inquiries via phone and email, providing prompt, personalized support.
Manage the billing inbox and phone line, ensuring all inquiries are addressed within service standards.
Take ownership of each inquiry through resolution, collaborating with team members and recommending process improvements.
Paychex provides payroll, benefits, and HR services to businesses, supporting clients with reliable and accurate solutions. It is a large, established organization that values collaboration, client service, and professional growth.
Maintain Revenue Team external customer email, responding to queries and onboarding customers to billing and ERP systems.
Gather and format large raw data sets for customer billing reporting and queries, and participate in month-end close activities.
Investigate and resolve customer billing issues independently, collaborating with Sales and other teams as needed.
Twilio is shaping the future of communications by delivering innovative solutions to hundreds of thousands of businesses and empowering millions of developers. As a remote-first company, we foster a strong culture of connection and global inclusion, with a vibrant team of diverse experiences making a global impact.
Research and contact customers on accounts receivable balances daily via phone and email to obtain payment and negotiate payment plans.
Serve as a subject matter expert for billing and AR, providing timely and accurate responses to escalated issues from local offices and customers.
Complete detailed account reconciliations, apply payments, and perform account maintenance in PeopleSoft AR to ensure compliance.
Enterprise Fleet Management is a privately held, full-service fleet management business for companies, government agencies and organizations with medium-sized fleets. With more than 50 fully staffed offices nationwide and a North American fleet of 800,000 vehicles, we invest in and develop our people while doing the right thing for customers and employees.
Perform billing and collection accounting, including account reconciliation, invoicing, and letters of credit.
Interact with internal departments, attorneys, and customers to resolve disputes and collect outstanding balances.
Analyze account activity and identify cash flow opportunities while providing prompt, professional service.
Liberty Mutual is a global insurance company offering a wide range of insurance products and services. The company values inclusion, employee well-being, and professional development, fostering a supportive culture for its workforce.
Collaborate with clients to resolve billing discrepancies and establish customer subscriptions and pricing within NetSuite.
Analyze and interpret operational data to identify the necessity for procedural updates and improvements.
Produce and present detailed billing reports while reviewing customer contracts and validating pricing.
Cision is the global leader in consumer and media intelligence, engagement, and communication solutions, equipping PR, marketing, and social media professionals with tools to excel. With over 75,000 companies using its products, including 84% of the Fortune 500, Cision fosters an inclusive culture where diversity and innovation thrive.
Manage daily accounts receivable activities and maintain accurate customer account records.
Apply customer payments, perform reconciliations, and investigate discrepancies or unusual transactions.
Monitor accounts receivable aging and follow up on overdue balances while supporting month-end close.
Alegra provides cloud-based accounting and business management software for small and medium businesses. The company supports a multicultural, distributed remote team with a focus on collaboration, learning, and professional growth.
Analyze, research, and resolve issues related to the creation and submission of paper and electronic claims.
Monitor claim errors, identify opportunities for new edits, and collaborate with the Business Systems Department to implement clearinghouse edits.
Validate daily imports, balance hash totals, and report system issues to IS to ensure timely resolution.
Pediatrix Medical Group is one of the nation’s largest providers of prenatal, neonatal and pediatric services, led by physicians. They offer a diverse range of opportunities, competitive salaries, and a commitment to clinical excellence, focusing on a team approach to improve patient lives.
Handle phone, chat, and email inquiries from insurance agents, processing policy servicing and billing requests.
Create new and renewal insurance invoices, maintain documentation, and issue cancellation notices per state rules.
Resolve discrepancies, cross-train with teams, and contribute to process improvements in a remote setting.
The hiring company is an insurance services organization that provides sales operations and policy support to insurance agents. The culture emphasizes collaboration, accuracy, and service excellence in a remote environment.
Prepare and issue accurate invoices for patient visits, procedures, and other billable clinical research activities.
Monitor outstanding invoices and follow up with sponsors, CROs, and other stakeholders regarding overdue payments.
Reconcile incoming payments against invoices and maintain accurate accounts receivable records.
This clinical research organization manages billing and accounts receivable for clinical trial activities. It is a growing company with a focus on accuracy and collaboration.
Manage monthly billing routines, including purchase orders and customer portal documentation.
Provide support to internal and external customers through official channels, working closely with Sales and Customer Success.
Maintain customer portals and track Accounts Receivable and Billing-related demands.
Jobgether is an AI-powered job matching platform that connects candidates with hiring companies. It uses technology to review applications and shares top candidates with employers.
Own the full accounts receivable lifecycle for assigned healthcare accounts, from billing preparation through payment collection.
Manage billing accuracy, invoice distribution, dispute resolution, and reconciliation using Salesforce and NetSuite.
Collaborate with cross-functional teams to resolve billing issues and support month-end close and audits.
The company provides healthcare revenue operations and accounts receivable management services for healthcare customers across the United States. It fosters a collaborative, remote-first culture that values ownership, transparency, and accountability.
Research and remediate invoicing discrepancies between Omnidian and field service partners using Salesforce and partner invoice data.
Analyze invoice discrepancy logs to identify patterns and propose solutions to prevent future issues.
Collaborate with cross-functional teams to determine valid discrepancies and update systems accordingly.
Omnidian is a fast-growing Series C tech-enabled service company that revolutionizes performance assurance for distributed solar and energy storage, building a sustainable future through innovative technology and customer experience. They are a certified B Corp headquartered in Seattle, WA with a passionate, mission-driven team that values collaboration and mutual respect.
Review and approve customer account setups, ensuring billing details and compliance with company standards.
Prepare accurate and timely billings, utilize multiple portals for invoice submissions, and maintain contract billing details in the MIS.
Monitor collections, handle billing voids and write-offs, and assist with audits and risk management.
Woolpert is a global leader in architecture, engineering, and geospatial services, blending design excellence with cutting-edge technology. With over 60 offices worldwide, it is certified as a Great Place to Work and emphasizes innovation, collaboration, and career growth.
Own assigned customer accounts throughout the Order-to-Cash lifecycle, including invoicing, delivery, collections, and cash application.
Submit invoices via customer portals, VMS, EDI, or other channels, and resolve any delivery issues promptly.
Perform reconciliations, research discrepancies, and recommend process improvements to enhance AR efficiency.
Doximity is the digital platform for U.S. healthcare professionals, connecting over a million doctors and advanced practitioners with each other and with patients. The company fosters a mission-driven, collaborative culture with a focus on flexibility, professional growth, and work-life balance.
Review escalated EPC complaints from billing subservicer, CX, or Finance Operations, conducting investigations and recommending resolutions.
Collaborate with CX, CAT, and Accounting to bring complaints to resolution and ensure positive customer experiences.
Flag EPC and sales rep patterns, make process improvements, and perform ad hoc data analysis.
Palmetto is a leading clean tech company accelerating the transition to clean energy with an award-winning technology platform. We foster a promote-from-within culture, offering comprehensive benefits like unlimited PTO, medical, dental, vision, and paid parental leave.
Manage the full accounts receivable cycle, including invoicing, collections, payment application, and reconciliation.
Collaborate with Customer Success, Sales, and Finance to ensure accurate billing, resolve inquiries, and maintain strong cash flow.
Oversee customer billing setup, vendor portals, dunning automation, and monthly reporting with advanced Excel and ERP tools.
SOCi is an AI-powered marketing platform for multi-location businesses, providing a digital workforce to automate local marketing tasks. Founded in 2012 and trusted by nearly 1,000 top brands, SOCi offers a collaborative, fast-paced remote culture with a global team.
Reconcile clinical trial receivables to ensure accurate and timely billing to pharmaceutical companies.
Interpret contracts and budgets while working with operations to resolve variances.
Analyze contracted revenue triggers and support internal audit and management requests.
Sarah Cannon Research Institute (SCRI) is a leading oncology research organization conducting community-based clinical trials. With over 1,300 physicians and 200+ locations across the U.S., it focuses on advancing cancer therapies and improving patient outcomes.
Respond to high-volume inquiries via email and phone, assisting with triaging case volumes and providing resolution guidance on complex claims and billing inquiries.
Critically analyze situations, escalate issues to appropriate teams, and identify recurring issues to provide feedback to management.
Act as a subject matter expert, updating team on resources, supporting team chat, and remaining flexible to take on other duties as assigned.
Privia Health is a technology-driven physician enablement company that collaborates with medical groups, health plans, and health systems to optimize practices and improve patient experiences. They are led by top industry talent and physician leadership, focusing on scalable operations and cloud-based technology to reduce healthcare costs and improve outcomes.
Manage timesheet collection and create change orders to drive recurring revenue.
Handle ERR entries, early SOWs, and pricing requests for staffing leads.
Maintain candidate database and support operational tasks.
ePlus believes technology is a people business, delivering solutions that make a real difference. The company fosters a culture of collaboration, innovation, and extraordinary results, with a focus on work/life balance and community support.