Client Account Coordinator - Collections Team

Responsibilities:

• Research and contact customers on accounts receivable balances daily via phone and email to obtain payment and negotiate payment plans.
• Act as a subject matter expert for billing and AR by providing timely and accurate responses to escalated issues from local offices and customers.
• Identify customers in risky positions, escalate problem accounts, and complete detailed account reconciliations.

Qualifications:

• Minimum 2 years accounting, billing, or AR experience and 2 years customer service experience.
• Intermediate proficiency with MS Excel; accounting software knowledge preferred (Quickbooks, PeopleSoft Financials).
• Must live in the Greater St. Louis, MO area and be authorized to work in the US without sponsorship.

Work from Home Requirements:

• High-speed internet with at least 25Mb download and 5Mb upload speed, latency under 100ms.
• Terrestrial cable or fiber connections are strongly preferred; satellite internet is not supported.