Manage a portfolio of client matters, ensuring accurate billing, collections, trust balances, and account activity.
Proactively communicate with clients by phone, email, and text regarding billing and account concerns with professionalism and empathy.
Partner with attorneys and paralegals to address retainer needs and resolve financial matters, maintaining audit-ready documentation.
Cage & Miles is one of the largest and fastest-growing family law firms in Southern California, guiding clients through important life moments with expertise, compassion, and integrity. With 50-149 employees, they are a Top Workplace known for a collaborative culture and investment in their people.
Process patient payments and manage payment plans with accuracy and compliance.
Educate patients on billing, insurance verification, and claims-related inquiries.
Resolve billing issues by researching account history and coordinating with internal teams.
Five Star Solutions is a customer service and healthcare billing solutions provider, supporting patient payment and insurance processes. The company fosters a remote work culture with a focus on empathy, accuracy, and compliance.
Answer inbound patient calls in a high-volume call center environment, assisting with billing questions.
Process payments, set up payment plans, and escalate unresolved issues to the AR team.
Build rapport with patients through courteous communication and active listening.
Upstream Rehabilitation is the largest dedicated provider of outpatient physical and occupational therapy services in the US. With over 1,200 locations, 26 brand partners, and 8,000 employees, they foster an inclusive workplace and are committed to delivering remarkable experiences.
Address client employee insurance concerns, answer benefit-related questions, and assist with claims resolution.
Maintain detailed records in Salesforce and generate client analysis reports as needed.
Monitor resolution timelines to ensure benefit issues and claims are closed within the designated timeframe.
Foundation Risk Partners is an insurance brokerage and consulting firm, one of the fastest growing in the US, hiring for its Corporate Synergies team. The company offers a comprehensive benefits package and values exceptional customer service and collaboration.
Prepare and issue accurate invoices for patient visits, procedures, and other billable clinical research activities.
Monitor outstanding invoices and follow up with sponsors, CROs, and other stakeholders regarding overdue payments.
Reconcile incoming payments against invoices and maintain accurate accounts receivable records.
This clinical research organization manages billing and accounts receivable for clinical trial activities. It is a growing company with a focus on accuracy and collaboration.
Research and contact customers on accounts receivable balances daily via phone and email to obtain payment and negotiate payment plans.
Serve as a subject matter expert for billing and AR, providing timely and accurate responses to escalated issues from local offices and customers.
Complete detailed account reconciliations, apply payments, and perform account maintenance in PeopleSoft AR to ensure compliance.
Enterprise Fleet Management is a privately held, full-service fleet management business for companies, government agencies and organizations with medium-sized fleets. With more than 50 fully staffed offices nationwide and a North American fleet of 800,000 vehicles, we invest in and develop our people while doing the right thing for customers and employees.
Manage the submission of electronic bills and oversee daily and monthly e-billing workflow.
Work closely with attorneys and assistants to obtain accrual information and submit estimates monthly.
Assist the Pricing Team with submitting new timekeepers/rates to e-billing vendor sites and ensure all deadlines are met.
Ballard Spahr is a national law firm with 750 lawyers and more than 750 business professionals and paralegals across 18 offices in the United States, serving clients in litigation, transactions, and regulatory compliance. The firm fosters a collaborative culture that drives innovation and excellence, positioning for future success.
Maintain Revenue Team external customer email, responding to queries and onboarding customers to billing and ERP systems.
Gather and format large raw data sets for customer billing reporting and queries, and participate in month-end close activities.
Investigate and resolve customer billing issues independently, collaborating with Sales and other teams as needed.
Twilio is shaping the future of communications by delivering innovative solutions to hundreds of thousands of businesses and empowering millions of developers. As a remote-first company, we foster a strong culture of connection and global inclusion, with a vibrant team of diverse experiences making a global impact.
Respond to high-volume inquiries via email and phone, assisting with triaging case volumes and providing resolution guidance on complex claims and billing inquiries.
Critically analyze situations, escalate issues to appropriate teams, and identify recurring issues to provide feedback to management.
Act as a subject matter expert, updating team on resources, supporting team chat, and remaining flexible to take on other duties as assigned.
Privia Health is a technology-driven physician enablement company that collaborates with medical groups, health plans, and health systems to optimize practices and improve patient experiences. They are led by top industry talent and physician leadership, focusing on scalable operations and cloud-based technology to reduce healthcare costs and improve outcomes.
Analyze collections and resolve non-payables for complex billing issues.
Follow up on insurance payer claims to ensure appropriate reimbursement.
Write appeals using established guidelines and communicate with insurance companies.
Ventra is a business solutions provider for facility-based physicians, specializing in Revenue Cycle Management. The company fosters a collaborative and fast-paced environment.
Handle phone, chat, and email inquiries from insurance agents, processing policy servicing and billing requests.
Create new and renewal insurance invoices, maintain documentation, and issue cancellation notices per state rules.
Resolve discrepancies, cross-train with teams, and contribute to process improvements in a remote setting.
The hiring company is an insurance services organization that provides sales operations and policy support to insurance agents. The culture emphasizes collaboration, accuracy, and service excellence in a remote environment.
Manage all tasks related to customer billing, accounts receivable, and collections, while improving processes to support growth.
Partner with Sales, Client Success, and Revenue Operations to operationalize billing requirements and resolve exceptions.
Support month-end close, audits, and revenue close while ensuring accuracy and compliance with GAAP.
Included Health is a healthcare company delivering integrated virtual care and navigation, with a mission to raise the standard of healthcare for everyone. It is a fast-growing, remote-first company with a start-up culture.
Handle inbound and outbound calls and respond to customer inquiries via text and email.
Manage and update customer cases, documenting all interactions accurately.
Resolve routine issues at first contact and escalate complex cases as needed.
Five Star Solutions provides customer support and business process services. The company values diversity and is committed to maintaining a professional workforce while delivering the best service possible to its customers.
Provide efficient, courteous service to members, providers, and other customers via phone, email, and more.
Resolve routine and moderately complex inquiries about enrollment, billing, benefits, claims, and other topics.
Research inquiries, interpret policies, and ensure accurate, timely responses to meet customer satisfaction.
Capital Blue Cross is an independent licensee of the Blue Cross Blue Shield Association providing health insurance and related services. They value a flexible, supportive work culture and prioritize employee growth, consistently being voted one of the “Best Places to Work in PA.”
Resolve patient and insurance issues by taking phone calls, answering voicemails, and working with walk-in patients.
Verify account balances, process payments and refunds, and fully document account activity in the patient accounting system.
Collaborate with team members for account resolution and handle 95% of calls in the Customer Service Call Center queue.
Vail Health is a mountain healthcare system in Vail, Colorado, with a state-of-the-art 56-bed hospital. It focuses on exceptional patient care and offers a supportive culture with comprehensive benefits.
Manage inbound and outbound client communications to resolve payment inquiries and ensure collections.
Document resolutions and maintain accurate accounts receivable records, analyzing aging reports for high-risk accounts.
Collaborate with Finance, Sales, and Credit teams to improve collection efficiency and support financial close.
We are a global data and technology company powering opportunities across markets from financial services to healthcare and automotive by unlocking the power of data. We have 25,200 employees in 32 countries and an inclusive, purpose-driven culture.
Manage the full accounts receivable cycle, including invoicing, collections, payment application, and reconciliation.
Collaborate with Customer Success, Sales, and Finance to ensure accurate billing, resolve inquiries, and maintain strong cash flow.
Oversee customer billing setup, vendor portals, dunning automation, and monthly reporting with advanced Excel and ERP tools.
SOCi is an AI-powered marketing platform for multi-location businesses, providing a digital workforce to automate local marketing tasks. Founded in 2012 and trusted by nearly 1,000 top brands, SOCi offers a collaborative, fast-paced remote culture with a global team.
Perform billing and collection accounting, including account reconciliation, invoicing, and letters of credit.
Interact with internal departments, attorneys, and customers to resolve disputes and collect outstanding balances.
Analyze account activity and identify cash flow opportunities while providing prompt, professional service.
Liberty Mutual is a global insurance company offering a wide range of insurance products and services. The company values inclusion, employee well-being, and professional development, fostering a supportive culture for its workforce.
Review and approve customer account setups, ensuring billing details and compliance with company standards.
Prepare accurate and timely billings, utilize multiple portals for invoice submissions, and maintain contract billing details in the MIS.
Monitor collections, handle billing voids and write-offs, and assist with audits and risk management.
Woolpert is a global leader in architecture, engineering, and geospatial services, blending design excellence with cutting-edge technology. With over 60 offices worldwide, it is certified as a Great Place to Work and emphasizes innovation, collaboration, and career growth.
Receive medical claims from healthcare providers or patients and verify supporting documentation to ensure completeness.
Interpret Explanation of Benefits (EOB) and CMS-1500 forms, then evaluate claims against program-specific business rules for approval or rejection.
Provide support to customer inquiries via phone, email, or fax while maintaining HIPAA compliance and meeting daily productivity goals.
IQVIA is a leading global provider of clinical research services, commercial insights, and healthcare intelligence to the life sciences and healthcare industries. With operations in over 100 countries, they cultivate a diverse, collaborative culture focused on improving patient outcomes.