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  • Manage a portfolio of client matters, ensuring accurate billing, collections, trust balances, and account activity.
  • Proactively communicate with clients by phone, email, and text regarding billing and account concerns with professionalism and empathy.
  • Partner with attorneys and paralegals to address retainer needs and resolve financial matters, maintaining audit-ready documentation.

Customer Service Account Management Collections Billing Microsoft Office

20 jobs similar to Billing & Account Coordinator

Jobs ranked by similarity.

US

  • Process and record customer payments and account transactions with accuracy.
  • Maintain organized accounts receivable records and reconcile customer accounts.
  • Follow up on outstanding balances and support routine billing tasks.

Bilgewater Group is a Chicago-based diversified services company operating across food service and care divisions. The company manages a network of quick-service and counter-service locations serving thousands of customers daily, and fosters a diverse, inclusive workplace.

US

  • Assist customers with natural gas billing inquiries and account issues.
  • Process payments and update account information accurately.
  • Handle customer concerns professionally and escalate when needed.

Five Star Solutions provides customer service support for natural gas utility accounts. They emphasize diversity and professionalism, though company size is not disclosed.

$83,000–$83,000/yr
US

  • Prepare, review, and issue complex customer invoices, ensuring accuracy and alignment with contractual terms.
  • Monitor customer accounts, manage collections, and resolve billing discrepancies with minimal supervision.
  • Support month-end close activities and maintain accurate records of accounts receivable.

Dragos is a global leader in OT cybersecurity, protecting critical infrastructure systems. We are a remote-first mission-driven team across North America, Europe, the Middle East, and APAC built on authenticity, transparency, and trust.

$25–$37/hr

  • Generate and distribute prebills, assist with month end processing, draft correspondence, and manage timeliness of billing.
  • Prepare attorney/client invoices including fixed fee, batch, retainer, contingency, and ensure accuracy of work product.
  • Assist customers with billing inquiries, troubleshoot issues, and maintain spreadsheets to track billing functions.

RRD provides marketing, packaging, print, and business services to the world’s most respected brands. The company employs a global workforce and focuses on delivering sustainable solutions through proprietary technology and data analytics.

US

  • Assist customers with natural gas billing, payments, and account inquiries.
  • Process payments, resolve issues, and update account information.
  • Maintain professionalism and follow privacy procedures in all interactions.

Five Star Solutions provides customer service for natural gas utility accounts. The company values diversity and is committed to cultivating a professional, diverse workforce.

US

  • Ensures accurate and timely billing of all services.
  • Identifies, researches, and resolves billing issues with cross-functional teams.
  • Analyzes billing trends and implements process improvements to enhance revenue cycle performance.

Natera is a global leader in cell-free DNA testing for oncology, women's health, and organ health. The team consists of dedicated professionals from world-class institutions who are deeply committed to their work and each other.

Philippines South Africa

  • Prepare and manage AIA billing, progress billing, and change orders for construction projects.
  • Handle accounts receivable, follow up on outstanding invoices, and maintain accurate financial records.
  • Use QuickBooks Online and Salesforce to support billing and bookkeeping processes.

Assist World is a remote staffing company connecting skilled professionals with businesses. The company is growing and offers a flexible, tracker-free work environment with a focus on performance.

US

  • Serve as the primary financial contact for caregivers during onboarding, explaining insurance benefits and estimated costs.
  • Collaborate with care coordination and clinical teams to ensure a seamless onboarding experience.
  • Maintain accurate documentation of all caregiver interactions while upholding HIPAA and privacy standards.

Lyra Health is a leading provider of evidence-based mental health care, serving over 20 million people globally. The company has a collaborative culture focused on delivering transformative care through technology.

US

  • Support Account Managers with day-to-day client communication and account coordination.
  • Track client requests, deliverables, deadlines, and approvals across multiple accounts.
  • Coordinate with internal marketing teams to keep client work moving on schedule.

Byte&Kite is a digital marketing agency helping clients across industries grow through effective digital marketing. They are an equal opportunity employer with a remote-first culture and emphasize professional development.

US

  • Submit provider bills to health insurance or MedPay carriers accurately and timely.
  • Follow up with providers and insurance carriers to ensure prompt payment and maximize client recovery.
  • Verify medical balances and coordinate benefits to facilitate smooth settlement distributions.

Parnall Law Firm is the largest personal injury firm in New Mexico, dedicated to advocating for clients when they need it most. The team is a group of passionate advocates with a culture of learning, growing, and supporting one another.

US

  • Handle electronic invoice submissions and accruals to clients on a monthly basis.
  • Act as liaison between billing attorneys, secretarial staff, and clients for all e-billing matters.
  • Maintain and update data in billing systems and external web applications.

Williams Lea by RRD is a global business support services company delivering administrative support, document production, presentation design, and marketing communications to legal, financial, and professional services clients. With thousands of employees across North America, the UK, Europe, and Asia Pacific, the company prides itself on being a people-powered organization with a culture of collaboration and efficiency.

US

  • Responds to patient inquiries regarding healthcare accounts receivables across a multi-facility integrated healthcare delivery system.
  • Independently manages complex call escalations from team members in a high-volume billing Call Center.
  • Assists with training and mentoring new and existing staff and provides support to level I team members.

Henry Ford Health is a leading academic health system providing a comprehensive continuum of care across Michigan and beyond. With 12 hospitals and hundreds of ambulatory locations, the organization empowers team members to grow their careers and make a meaningful difference.

$935–$1,020/mo
Philippines

  • Own the end-to-end billing cycle in Xero, ensuring accurate and timely invoicing for new and existing customers.
  • Investigate and explain ARR movements (new business, expansion, contraction, churn) with clear commentary.
  • Set up new customers with correct pricing, terms, and resolve billing queries as the single point of contact.

Traild is a high-growth SaaS company redefining how finance teams operate, combining AI, automation, and payments infrastructure to power the future of B2B finance. We are a global team growing rapidly across APAC, NA, and EMEA, with a world-class eNPS score of 78.

$54,500–$70,500/yr
US

  • Lead day-to-day accounts receivable activities for direct-billed employer clients, including cash application and account review.
  • Monitor direct-bill AR aging, investigate discrepancies, and support collections activity.
  • Research and respond to billing inquiries related to invoice amounts, member counts, and payment application.

Virta Health is on a mission to reverse metabolic disease in one billion people using technology, personalized nutrition, and virtual care. They have raised over $350 million from top-tier investors and partner with large health plans, employers, and government organizations.

Quebec 3w PTO

  • Respond quickly to customer requests via phone, email, or videoconference, providing invoice clarification and guidance on MYLE billing and payment platforms.
  • Understand and identify the source of customer problems and propose adapted solutions, collaborating with team members to resolve tickets.
  • Escalate tickets according to complexity and ensure high customer satisfaction.

MEDFAR Clinical Solutions revolutionizes healthcare with the MYLE Integrated Care platform, the first web-based EMR in Quebec. Trusted by 15,000 healthcare professionals daily, the company impacts over 20 million patients and was recognized on Deloitte's Fast50 and Fast500 lists, with a culture focused on transparency, collaboration, and innovation.

US

  • Serve as a primary point of contact for clients, responding to inquiries via phone, email, and client portal.
  • Troubleshoot client concerns, provide timely solutions, and escalate complex matters to the appropriate manager.
  • Build and maintain strong client relationships through proactive, professional communication.

Magna Legal Services is a trusted nationwide partner to law firms, corporations, insurance carriers, and government agencies, delivering comprehensive legal support at every stage of a case. The company fosters a culture of expertise, dedication, and professionalism where talented people can do meaningful work and grow their careers.

US

  • Coordinate service activities for national accounts, managing work orders from request through completion.
  • Handle quoting, order management, invoicing, and vendor relationships in a fast-paced environment.
  • Maintain accurate records, communicate with customers and vendors, and ensure high customer satisfaction.

Jobgether uses AI-powered matching to connect candidates with hiring companies. They are a platform that processes applications and shares top fits with employers, operating in a tech-driven recruitment space.

Philippines

  • Monitor shared collections inbox, categorize inquiries, and respond to routine customer questions using established processes.
  • Support collection efforts on past-due accounts, including outreach, documentation, and identifying reasons for delinquency.
  • Route complex or sensitive matters to appropriate team members and maintain accurate notes in internal systems.

Raptor Technologies is a school safety partner providing SaaS and mobile technology, training, and consultation across the school safety life cycle. Founded in 2002, the company serves 60,000 schools in 55 countries with a mission to protect every child, every school, every day.

US

  • Review and process credit-held orders to ensure timely resolution.
  • Respond to customer inquiries and resolve account issues.
  • Investigate claims and process appropriate adjustments.

Bertelsmann is a global media corporation that includes Penguin Random House, a leading book publisher. The company operates in 50 countries and offers a collaborative and supportive team environment.

US 3w PTO

  • Manages high volume of outbound and incoming member calls regarding delinquent accounts.
  • Makes payment arrangements and contacts members to discuss outstanding balances.
  • Utilizes knowledge of bankruptcy, repossession, and other processes to resolve accounts.

Peak Credit Union is a financial cooperative that provides banking services to its members. The company emphasizes strong connections with members and local communities, and promotes a collaborative and supportive work environment.